sky broadband and a useless engineer

[cyclopopcicle]

my dad was given his activation for today for sky broadband and was told by sky the other day to get his PC wireless ready.
so i lent him one of my dongles and installed the software ready for him incase he needed it, he had the router installed by a sky engineer today(i use installed loosely), he basically plugged in the router the to the phone socket installed the software on his PC and when it didnt connect to the router he said i cant do it you will have to fiddle around when your line is activated, now my dad not being at all computer savvy was left a little bewildered as to what to do now.

this is tottaly shabby, so now i have got to do it but he will have to wait untill saturday due my work commitments

and as for connecting it by wires he left a 1 meter length of cable but the router is 2 meters away from the PC which he cant move due to space where the pc is situated

 

[shine]

I'd get onto Sky and complain. The minimum he should have done is wired up the computer.

 

[Jaswan]

i smell a bit of discount after a one way telephone conversation. do u want me to ring for u