Sky broadband no WiFi calling

Associate
Joined
23 Jan 2005
Posts
1,447
Anyone help on this, daughter just got sky broadband in November and had problems with calls on her iPhone and she just found out it was because she had WiFi calling switched on, so switched it off and all is fine. I went to hers yesterday with my iPhone and got the same problem very slow data and no voice calls so while I’m there I switched my WiFi calling off and everything works again. So googled and I found out WiFi calling won’t work if you didn’t buy the phone direct from sky. So does this sound correct before I get her to raise an issue?
 
Are you sure you've not found something saying if you didn't buy the phone from Sky Mobile directly but you're using one of their SIMs it may not work correctly?
I'm not sure how they'd mess with a non Sky mobile just connecting to their broadband for WiFi calling although not entirely impossible I suppose.
 
Although I have a sky contract and Sky aim I have a Google Pixel 8 Pro I bought direct from Google that works fine. I don't think it's the phone, probably the Sim/network.
 
Back
Top Bottom