Guys, Your advice please.
Me and my Girl friend moved recently into a brand new house, it’s only been built a number of months and are the first people the live there.
When I moved in I set everything up with Sky, TV, Phone and Broadband. I was told it would be around 1.5mb broadband (~distance from the exchange?)
The activation period was set on a certain date, but the modem was posted 5 days before the activation period. I installed it anyway and it worked out the box. Come day or night I was getting a steady 170kbs (Just under 2mb Broadband) which is more than useable and gaming was good.
The first day of the start of my broadband package arrived and the speed dropped to a constant 30kbs. I called up sky and was told it was normal and that it would take sometime to my line to settle in. It did and sat around 1.7mb. Ever since then my broadband speeds are like a yo yo. Some times it will be perfectly fine, other times less than >50kbs
The last couple of months have been ok-ish. I can play games no problem in the evening with an OK ping. But it seems to be getting worse…
Currently I’m downloading from a quick mirror at 50-30kbs. Gaming currently is a joke, being kicked out of Xbox live parties and face with lag.
What can I do? If I go to another provider will I get constant speeds? I've checked my number in BE internet's website and they say I can get 3.5mb.
I was with Pipex 8mb broadband in my flat for 3 years and never had a problem. 8mb 100% of the time, come day and night. I’ve spoke to Sky and they said it is traffic shaping and that people who are on their 8mb are faced with the same service.
Thanks for reading, any advice? This is really annoying me.
Me and my Girl friend moved recently into a brand new house, it’s only been built a number of months and are the first people the live there.
When I moved in I set everything up with Sky, TV, Phone and Broadband. I was told it would be around 1.5mb broadband (~distance from the exchange?)
The activation period was set on a certain date, but the modem was posted 5 days before the activation period. I installed it anyway and it worked out the box. Come day or night I was getting a steady 170kbs (Just under 2mb Broadband) which is more than useable and gaming was good.
The first day of the start of my broadband package arrived and the speed dropped to a constant 30kbs. I called up sky and was told it was normal and that it would take sometime to my line to settle in. It did and sat around 1.7mb. Ever since then my broadband speeds are like a yo yo. Some times it will be perfectly fine, other times less than >50kbs
The last couple of months have been ok-ish. I can play games no problem in the evening with an OK ping. But it seems to be getting worse…
Currently I’m downloading from a quick mirror at 50-30kbs. Gaming currently is a joke, being kicked out of Xbox live parties and face with lag.
What can I do? If I go to another provider will I get constant speeds? I've checked my number in BE internet's website and they say I can get 3.5mb.
I was with Pipex 8mb broadband in my flat for 3 years and never had a problem. 8mb 100% of the time, come day and night. I’ve spoke to Sky and they said it is traffic shaping and that people who are on their 8mb are faced with the same service.
Thanks for reading, any advice? This is really annoying me.