Sky Broadband - Terrible Connection

White_Widow · 10 Jan 2023 at 23:52

Hi, I'm after some advice please.
I currently have Sky Q setup with Sky Broadband, a Sky Booster, 2 sky q mini boxes upstairs and also TP link for a Sky mini and computer I have setup in a small cabin in the garden.
The connection on everything everywhere is terrible including the iphone over wifi.
I previously had a hotspot set up but it wasn't compatible with Sky Q. I have recently changed my Sky Q router in case that was the problem.
If possible I would like to get rid of the Sky box completely or possibly connect to it with hotspots or something similar to improve the connections.
Thank you I would be interested to see what is recommended.

Ian Evey · 11 Jan 2023 at 00:06

Some information on your actual connection speed would help as it may not be your Wi-Fi but slow internet speed into your house…

Are you on full fibre, or 80/20 fibre to the cabinet?

Btw I am on sky 80/20 and Wi-Fi is good for our older 3 bed house.

ChrisD. · 11 Jan 2023 at 09:14

Is the problem limited to wireless, or is it wired as well?

White_Widow · 11 Jan 2023 at 23:46

Sorry I should have given more details. I'm pretty sure it is the wireless network, as websites won't even load including apps on the mobile. If connected wired then the internet seems to be fine. The house was originally very small and was doubled in size right down the middle so there is a lot of steel in the house which I think is probably causing the problems.
I want something that can connect together and reach everywhere in the house, including the back cabin if possible.

Thank you

Ping	Download	Upload
11 ms	42.84 Mb/s	17.25 Mb/s

lsg1r · 11 Jan 2023 at 23:50

I'd say changing your sky box into 'modem only' (assuming it has this) and then looking at a separate wireless mesh networking solution might be a good option for you, assuming you want to keep wireless.

Powerline adapters might be another option.

ChrisD. · 12 Jan 2023 at 07:25

White_Widow said:
Sorry I should have given more details. I'm pretty sure it is the wireless network, as websites won't even load including apps on the mobile. If connected wired then the internet seems to be fine. The house was originally very small and was doubled in size right down the middle so there is a lot of steel in the house which I think is probably causing the problems.
I want something that can connect together and reach everywhere in the house, including the back cabin if possible.

Thank you

Ping Download Upload
11 ms 42.84 Mb/s 17.25 Mb/s

Do you have any cabling already run? Around the house and to the cabin?