Sky Broadband

MagicBoy · 5 Jan 2008 at 23:48

Probly not is the answer. The T&Cs state you must use the supplier router, also the username/password is hardcoded into the router. Coupled with the custom firmware you can't just copy and paste it out.

Sky have changed router in the last few weeks. The old router was a Netgear DG834GT with custom firmware which some enterprising peeps hax0red so you can get the details. The new custom made to Sky's requirements router has no workaround at the moment.

Nothing to stop you just using the Sky router as modem and connecting your existing router to that. Bit complicated but do-able...

SCM · 6 Jan 2008 at 00:01

The version 1 netgears user info could be got to with the methods on the skyuser site, as Magic said the routers have changed to version 2 ones within the last few months. These have the info hard coded into the router and not sure at this time it can be accessed not been on the skyuser site for a few weeks. These are either an upgraded version of the netgear or a sagem router luck for what you will receive.

SCM

2L84SLEEP · 6 Jan 2008 at 00:18

A wee bit annoying if I cant use my existing Belkin router. If I do use Skys router, will I be able to use the Belkin Wireless adapter I have in my PC?

MagicBoy · 6 Jan 2008 at 00:39

2L84SLEEP said:
A wee bit annoying if I cant use my existing Belkin router. If I do use Skys router, will I be able to use the Belkin Wireless adapter I have in my PC?

Don't see why not. I've had no trouble at all with the Sky Netgear v1. Used a variety of stuff with it without problem - must be 10+ different types including various Centrinos, Apple Airports and a Belkin USB stick.

The only problem I've found with the Sky Netgear is the uPnP being utterly useless.

2L84SLEEP · 6 Jan 2008 at 00:43

Thanks for the replies all, will just see what happens when Sky send out the new router :cool:

tolien · 6 Jan 2008 at 00:56

What Belkin router is it - you won't get the same range/speed if the router and adapter were pre-N kit.

2L84SLEEP · 6 Jan 2008 at 09:29

Tolien said:
What Belkin router is it - you won't get the same range/speed if the router and adapter were pre-N kit.

At a quick glance, router is a Belkin ADSL Modem with Wireless G Router and adapter is Belkin Wireless G USB Network adapter.

Could I ask what pre-N is?

smids · 6 Jan 2008 at 11:15

I have been on Sky Max for 1 year now and I have never had a problem. Well, the exchange has gone down twice for about 3 hours but that is not Sky's fault.

Absolutely brilliant service for me. The router is completely stable for me too, but maybe that is becuase I'm only connected at 6MBps due to line length.

JackRegan · 6 Jan 2008 at 11:59

lee87 said:
Been on Sky max for about 6 months and haven't really had a problem. Get fast speeds, stable connection and low pings for £10 a month.

My pings were around 50 which have now been halved to around 25 by asking sky to lower the max delay to 8. Didn't affect my speeds at all.

http://www.skyuser.co.uk/forum/sky-news-announcements/16513-sky-have-listened-gamers.html

Cheers mate, gave them a call this morning and within 10 mins my profile had been updated.

Got to wait for it to settle, but my profile speed stayed roughly the same and my gaming pings have lowered considerable.

CSS from 70/80 to 30's and COD4 80's to 60's.

tolien · 6 Jan 2008 at 13:26

2L84SLEEP said:
Could I ask what pre-N is?

http://en.wikipedia.org/wiki/Pre-N
802.11n isn't properly ratified, so kit that uses it is called "pre-n", and such doesn't really adhere to any standard.

smids · 6 Jan 2008 at 18:03

lee87 said:
Been on Sky max for about 6 months and haven't really had a problem. Get fast speeds, stable connection and low pings for £10 a month.

My pings were around 50 which have now been halved to around 25 by asking sky to lower the max delay to 8. Didn't affect my speeds at all.

http://www.skyuser.co.uk/forum/sky-news-announcements/16513-sky-have-listened-gamers.html

Cheers buddy!!

Been getting pings of around 80ms-100ms on bad servers and 60ms on good servers so I emailed them this morning having read this and this is the response I got:

Dear Mr Smith,

Thank you for contacting Sky Broadband Technical Support.

I am sorry to learn that your broadband connection is interfering with your gaming experience.

I have contacted our Customer solutions team who will arrange to reduce your max delays in order to resolve this for you.

Your ticket number for this enquiry is xxxxxx. The queing time is around 5 days after which the department may contact you with an update of work carried out. If you have not heard from the department within this time please do not hesitate to contact us either by replying to this message or calling Technical su pport on 08705 515515. Lines are open 24 Hours a day.

Please ensure your router is plugged in to your master socket and switched on to allow this reconfiguration to be carried out properly.

Kind regards
Xxxxxx
Sky Broadband Technical Support
Sky

As I have said, never had a problem with them at all.

S.Cope · 7 Jan 2008 at 11:22

How is P2P on Sky? I'm with BT at the moment and whilst the connection is stable the speeds are a joke, especially P2P. Unless its in the early hours of the morning it's basically dial-up speeds... which is a ****-take when I'm on Option 3 8mb.