Sky Direct Debit Wrong

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Joined
16 Feb 2009
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1,505
Around 5/6 months sky removed my sky phone package due to a error so all outgoing calls were barred but incoming calls still work. I phoned them and they said sorry and said they would re-add sky talk to my account. Anyway nothing happens and my direct debit goes out fine but the 10 quid or so a month for line rental. Internet works fine but cannnot do outgoing calls. Doesn't bother me as only person who uses my landline is my mum calling me. Now I have put aside the 10 quid a month incase sky notice... However, as they have failed to get my outgoing calls working and failed to collect the money can they ask for it the future?

Reason is my 12 month contract is up soon and I want to move back to BT to get Infinity.
 
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