Sky Fiber & Netgear D7000

Bobski2000 · 6 Jul 2016 at 08:01

I'm struggling to get the Netgear D7000 to work on Sky Fiber.
Can anyone help please?
Sky are no help whatsoever. According to them, they don't have any settings for 3rd party routers on Fiber? Really!?!? :rolleyes:

I've extracted the username and password from the SR102 black sky router, but still nothing.
Any ideas please? :confused:

MissChief · 6 Jul 2016 at 10:52

It's specifically against the T's & C's for Sky Fibre to use non Sky supplied equipment so is it any wonder they won't supply you the details?

SC0TTRS · 6 Jul 2016 at 11:05

MissChief said:
It's specifically against the T's & C's for Sky Fibre to use non Sky supplied equipment so is it any wonder they won't supply you the details?

Yea, BT got a simular one when using the BT home hub.

I'm using a Draytek 2860 :rolleyes:

MissChief · 6 Jul 2016 at 12:06

SC0TTRS said:
Yea, BT got a simular one when using the BT home hub.

I'm using a Draytek 2860

Oh I'm not saying that other routers won't work if configured correctly, but to expect Sky to give out the details is asking a bit much!

SC0TTRS · 6 Jul 2016 at 12:22

MissChief said:
but to expect Sky to give out the details is asking a bit much!

Like them script driven monkeys would have a clue what details to give out in the first place! LOL

Bobski2000 · 6 Jul 2016 at 14:04

Sorted.....

MissChief said:
It's specifically against the T's & C's for Sky Fibre to use non Sky supplied equipment so is it any wonder they won't supply you the details?

Really?!?! Do you think that kinda response is necessary?
I know about the T & C's, that was NOT what I was asking. Furthermore if you work for sky, then might I suggest that you design and implement more basic requirements like gigabit connections on your devices and less concern about what device connects to your network!

On a lighter note........ I got it working. As it supports Option 61, it was a simple case of extracting that info from sky's utter excuse for a router and placing that and a few other details in and it worked.
I now have a decent router that can be accessed all over the house, unlike before when, with sky's, I had to be sat on the damn thing. Oh Misschief - that was sarcasm.

MissChief · 6 Jul 2016 at 14:49

Bobski2000 said:
Really?!?! Do you think that kinda response is necessary?
I know about the T & C's, that was NOT what I was asking. Furthermore if you work for sky, then might I suggest that you design and implement more basic requirements like gigabit connections on your devices and less concern about what device connects to your network!

On a lighter note........ I got it working. As it supports Option 61, it was a simple case of extracting that info from sky's utter excuse for a router and placing that and a few other details in and it worked.
I now have a decent router that can be accessed all over the house, unlike before when, with sky's, I had to be sat on the damn thing. Oh Misschief - that was sarcasm.

We now have a Router that has Gigabit, (which 95% of Sky's users have no need for) and dual band. And Wireless ac as well.

SC0TTRS · 6 Jul 2016 at 15:02

MissChief said:
We now have a Router that has Gigabit, (which 95% of Sky's users have no need for) and dual band. And Wireless ac as well.

95%!...Is that from a customer satification survey? Otherwise how do you know?

MissChief · 6 Jul 2016 at 17:20

SC0TTRS said:
95%!...Is that from a customer satification survey? Otherwise how do you know?

No. From speaking to 100+ customers a week, of which the vast majority, and I mean 90%+, don't even know what gigabit is, never mind actually using their Ethernet ports. Most of the people I speak to don't even use Ethernet, it's all wireless.

Ol!ver · 6 Jul 2016 at 19:12

MissChief said:
No. From speaking to 100+ customers a week, of which the vast majority, and I mean 90%+, don't even know what gigabit is, never mind actually using their Ethernet ports. Most of the people I speak to don't even use Ethernet, it's all wireless.

That I can very easy believe. Normal people will be using kit that's still set up the way the engineer left it, complete with Admin/Admin password.