Sky hub only allowing 15 devices

Nazbit

Nazbit

Nazbit

Soldato
Joined
11 Dec 2004
Posts
3,871
Hi

I have the black sky hub on the thirty something fibre package.

I currently have 15 devices on the network and the hub has stopped allowing new devices to connect, they either time out or give an auth error.

If I remove one of the connected devices, I can connect one of the unconnected devices ok, and if I remove two I can connect two more etc but I cannot get more than 15 at once.

I believe the hub supports 250 connections. I've tried a reboot. As a short term work around I will plug an old router in as an additional access point but obviously I want to sort this out.

Tried searching some of the sky forums but no joy.

Any ideas? Not much to go on, I know.

Cheers
 
Thanks for the link, I couldn't find anything.

WTF though? 16 connections? At a time when more and more house hold objects are connecting to the internet, that's not great.

I'll connect my old router as an access point tomorrow and maybe look in to replacing the sky hub if I can extract the necessary configuration data.
 
It depends on the firmware AFAIK.

Firmware version 3761 and earlier supports a maximum of 16 devices

Firmware version 1086 and onwards supports a maximum of 32 devices
 
Subliminal Aura said:
Wow - You've got to be kidding me.

What if you use your own router ?
Click to expand...

Using your own router is fine, that manufacture's may have their own 'struggles' based on the hardware/firmware.

Clearly Sky think 16/32 is an acceptable limit of devices when it comes to their own kit. :p

Just get a VR900, works a dream I have dozens of devices on for family events at home, doesn't skip a beat. :D
 
Sparx said:
Using your own router is fine, that manufacture's may have their own 'struggles' based on the hardware/firmware.

Clearly Sky think 16/32 is an acceptable limit of devices when it comes to their own kit. :p

Just get a VR900, works a dream I have dozens of devices on for family events at home, doesn't skip a beat. :D
Click to expand...

I don't really fancy purchasing a new VSDL modem/router but the OP also quoted

" I believe the hub supports 250 connections "

This is more worrying than the device limit - where exactly is this limit ? Boot to this a 10mbs upload cap is making the sky fibre package look less attractive

Silver lining is that you may be able to flash the hub with openwrt but looks like being a PITA

Decisions, decisions :o
 
Well looking around, it seems like a lot of the new fibre packages have been downgraded... Note the upload speeds.

I'm seeing 10 mbps quoted new plustnet accounts too ?!

Currently I'm on 38 down 19 up. I better stay put :o

speedtest-cli
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Testing from Plusnet plc. (OOOPs)...
Selecting best server based on latency...
Hosted by Virgin Media (Manchester) [50.26 km]: 19.911 ms
Testing download speed........................................
Download: 36.95 Mbits/s
Testing upload speed..................................................
Upload: 18.24 Mbits/s
 
Subliminal Aura said:
I don't really fancy purchasing a new VSDL modem/router but the OP also quoted

" I believe the hub supports 250 connections "

This is more worrying than the device limit - where exactly is this limit ? Boot to this a 10mbs upload cap is making the sky fibre package look less attractive

Silver lining is that you may be able to flash the hub with openwrt but looks like being a PITA

Decisions, decisions :o
Click to expand...

The 250 connection will be internal network IP addresses. The DHCP on most home routers uses a 255.255.255.0 subnet mask, so you will have an IP address range of something like 192.168.1.1 through to 192.168.1.254, with a few specific IPs reserved for the router and the WAN connection, etc. So pretty much all standard home routers will have a maximum devices cap of about 250.

It's not connection out to the Internet, its IPs available internally.
 
Nope. It looks like the Sky hub should support 250ish devices (like almost all other one routers) but is capped at 15.

OP, it might be worth digging around inside the routers settings to see what's I there. My Plusnet one is set to assign IPs to devices between .64 and .252, so would cap out at 188 devices. It might just be that Sky have put a really short range of available IPs in the DHCP allocation on their routers?
 
Sky have yet to produce a CPE worth using, the SR102 is no exception. Single-band wireless N and 10/100 ethernet still being provided in 2016, what a clownshow.
 
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It appears to be an arbitrary limit on the number of wireless clients rather than an IP limitation. It's presumably there to stop the wireless grinding to a halt when more devices than it can handle are connected.
 
Caged said:
Sky have yet to produce a CPE worth using, the SR102 is no exception. Single-band wireless N and 10/100 ethernet still being provided in 2016, what a clownshow.
Click to expand...

You seem to have missed the Sky Q launch with the revised Sky Hub supporting gigabit and AC. Also gigabit serves no useful purpose as far as Sky will see it, your WAN constrained so if you want gigabit they assume you'd buy a switch, much like they seemingly do with the new hub as it only has two gigabit ports.
 
Avalon said:
You seem to have missed the Sky Q launch with the revised Sky Hub supporting gigabit and AC. Also gigabit serves no useful purpose as far as Sky will see it, your WAN constrained so if you want gigabit they assume you'd buy a switch, much like they seemingly do with the new hub as it only has two gigabit ports.
Click to expand...

As above, it's only available when bundled with an expensive TV package.

You can try and justify the lack of features in the SR102 if you want, but the competitors have had dual-band Wi-Fi for ages, and most of them are supplying 802.11ac.
 
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