sky losing connection

jmahoney · 13 Jun 2007 at 17:33

Hello And Help,

I have sky max and have a netgear router using windows xp.

After having the internet running or utorrent for over say 2 hours I am losing connection when I reboot the router it is fine I am wireless by the way and my tcp connections are at a max any ideas what is causing this?

Dave85 · 13 Jun 2007 at 17:56

could be lots of things, can u supply detailed stats, eg sync speed, noise margins and so on, can all be ontained from your router.

jmahoney · 13 Jun 2007 at 19:08

sinc speeds are

Modem
ADSL Firmware Version A2pB018e.d16f
Modem Status Connected
DownStream Connection Speed 13342 kbps
UpStream Connection Speed 764 kbps
VPI 0
VCI 38

noice margin is 7db

marmalade · 14 Jun 2007 at 09:08

Probably the noise margin is too low for the Netgear. A Thomson Speedtouch 780WL is generally much better at hanging onto a line - its particularly compatible with Easynets (sky /ukonline) exchange equipment which I assume to be Globalspan.
It should be768 up
Whats the atten down?

Columbo · 14 Jun 2007 at 09:18

jmahoney said:
Hello And Help,

I have sky max and have a netgear router using windows xp.

After having the internet running or utorrent for over say 2 hours I am losing connection when I reboot the router it is fine I am wireless by the way and my tcp connections are at a max any ideas what is causing this?

My friend had exactly the same problem, I tried all sorts of things to sort it out for him. Including changing his phone socket for him. As a last resort I turned the wireless off in the router becuase he connects via ethernet and hey presto. No more connection drops.

Dont ask me to explain why it, because I have'nt got a clue. But it did.

For your info and just in case you don't know.
To login to the router - In firefox or IE type 192.168.0.1

Username - Sky
Password - Sky

Pulse · 14 Jun 2007 at 09:32

ManCuBuS said:
Username - Sky
Password - Sky

if they done work try:

Username - Admin
Password - Sky

thats what my came as

jmahoney · 14 Jun 2007 at 14:19

I only use wireless as I am too far away from the phone socket any other ideas?

DavidMarq · 14 Jun 2007 at 14:42

Try turning of UPnP in the router settings, it is a common issue with the Sky/Netgear router that UPnP is flaky.

You will have to set up manual port forwarding for utorrent.

Another thread here.

/edit

URL added.

worthingsaxovtr · 14 Jun 2007 at 15:10

I did some research and found out that it is sky dns. every time I get a new IP it drops the connection,

I deleted the sky dns and now use opendns and it hasnt happened since.

DavidMarq · 14 Jun 2007 at 15:15

worthingsaxovtr said:
I did some research and found out that it is sky dns. every time I get a new IP it drops the connection,

I deleted the sky dns and now use opendns and it hasnt happened since.

Glad you have fixed it. However you shuold not be getting a new IP every 2 hours.

worthingsaxovtr · 14 Jun 2007 at 15:19

wasnt every two hours, more like once or twice a day as such

I was using a bit of software called dc++ for which I had to put in my external IP address, thats how I found it it was changing.

I have been with NTL and think my IP changed like once in a year lol

DavidMarq · 14 Jun 2007 at 15:28

worthingsaxovtr said:
wasnt every two hours, more like once or twice a day as such

I was using a bit of software called dc++ for which I had to put in my external IP address, thats how I found it it was changing.

I have been with NTL and think my IP changed like once in a year lol

Sorry thought you were the OP. My bad.