Sky Proxy issue?

OCdude

OCdude

OCdude

Soldato
Joined
24 Feb 2008
Posts
2,704
Location
Norway
I'm trying to access www.imgbox.com (which is clearly up, and working fine) but i'm getting Sky Proxy errors.

Path ping is as follows:
Code: 
Tracing route to www.imgbox.com [72.251.194.218]
over a maximum of 30 hops:
  0  HTPC.Home [192.168.0.8] 
  1  SkyRouter.Home [192.168.0.1] 
  2     *     97e76002.skybroadband.com [151.*.*.*] 
  3  0278098a.bb.sky.com [2.120.9.138] 
  4  027808a2.bb.sky.com [2.120.8.162] 
  5  ip-89-200-134-184.ov.easynet.net [89.200.134.184] 
  6  out0.pi0.enbgk.isp.sky.com [90.223.205.138] 
  7  5adfcd8b.bb.sky.com [90.223.205.139] 
  8  ip-89-200-134-185.ov.easynet.net [89.200.134.185] 
  9  te0-6-0-2.er10.txlon.ov.easynet.net [89.200.134.121] 
 10  te0-1-0-7.er11.thlon.ov.easynet.net [89.200.131.3] 
 11  bu4.gr10.telon.uk.easynet.net [89.200.135.145] 
 12  ams-ix-10ge.ams1.nl.voxel.net [195.69.145.187] 
 13  0.te2-2.tsr2.ams2.nl.voxel.net [173.231.161.122] 
 14  0.te4-3.tsr1.lga3.us.voxel.net [208.122.44.93] 
 15  0.ae59.tsr1.lga5.us.voxel.net [208.122.44.202] 
 16  0.ae57.csr2.lga6.us.voxel.net [208.122.44.210] 
 17  72.251.194.218 

Computing statistics for 425 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           HTPC.Home [192.168.0.8] 
                                0/ 100 =  0%   |
  1    2ms     0/ 100 =  0%     0/ 100 =  0%  SkyRouter.Home [192.168.0.1] 
                                0/ 100 =  0%   |
  2   16ms     0/ 100 =  0%     0/ 100 =  0%  97e76002.skybroadband.com [151.*.*.*] 
                                0/ 100 =  0%   |
  3  ---     100/ 100 =100%   100/ 100 =100%  0278098a.bb.sky.com [2.120.9.138] 
                                0/ 100 =  0%   |
  4  ---     100/ 100 =100%   100/ 100 =100%  027808a2.bb.sky.com [2.120.8.162] 
                                0/ 100 =  0%   |
  5  ---     100/ 100 =100%   100/ 100 =100%  ip-89-200-134-184.ov.easynet.net [89.200.134.184] 
                                0/ 100 =  0%   |
  6  ---     100/ 100 =100%   100/ 100 =100%  out0.pi0.enbgk.isp.sky.com [90.223.205.138] 
                                0/ 100 =  0%   |
  7  ---     100/ 100 =100%   100/ 100 =100%  5adfcd8b.bb.sky.com [90.223.205.139] 
                                0/ 100 =  0%   |
  8  ---     100/ 100 =100%   100/ 100 =100%  ip-89-200-134-185.ov.easynet.net [89.200.134.185] 
                                0/ 100 =  0%   |
  9  ---     100/ 100 =100%   100/ 100 =100%  te0-6-0-2.er10.txlon.ov.easynet.net [89.200.134.121] 
                                0/ 100 =  0%   |
 10  ---     100/ 100 =100%   100/ 100 =100%  te0-1-0-7.er11.thlon.ov.easynet.net [89.200.131.3] 
                                0/ 100 =  0%   |
 11  ---     100/ 100 =100%   100/ 100 =100%  bu4.gr10.telon.uk.easynet.net [89.200.135.145] 
                                0/ 100 =  0%   |
 12   26ms     0/ 100 =  0%     0/ 100 =  0%  ams-ix-10ge.ams1.nl.voxel.net [195.69.145.187] 
                                0/ 100 =  0%   |
 13   33ms     0/ 100 =  0%     0/ 100 =  0%  0.te2-2.tsr2.ams2.nl.voxel.net [173.231.161.122] 
                                0/ 100 =  0%   |
 14  119ms     0/ 100 =  0%     0/ 100 =  0%  0.te4-3.tsr1.lga3.us.voxel.net [208.122.44.93] 
                                0/ 100 =  0%   |
 15  119ms     0/ 100 =  0%     0/ 100 =  0%  0.ae59.tsr1.lga5.us.voxel.net [208.122.44.202] 
                                0/ 100 =  0%   |
 16  113ms     0/ 100 =  0%     0/ 100 =  0%  0.ae57.csr2.lga6.us.voxel.net [208.122.44.210] 
                                0/ 100 =  0%   |
 17  114ms     0/ 100 =  0%     0/ 100 =  0%  72.251.194.218 

Trace complete.

and the error I get when trying to access the page is:

**********************************************
ERROR

The requested URL could not be retrieved

The following error was encountered while trying to retrieve the URL: http://www.imgbox.com/

Connection to 72.251.194.218 failed.

The system returned: (110) Connection timed out

The remote host or network may be down. Please try the request again.

Your cache administrator is webmaster.


Generated Wed, 25 Sep 2013 09:46:56 GMT by in0.pi0.enbgk.isp.sky.com (squid/2.7.STABLE9)
**********************************************

Is there anything I can do from my end, to fix this, or should I get in touch with Sky?

Haven't noticed issues with any other sites or any other browsing issues in general.

Thanks!
 
Thanks for the offer MissChief, however since I posted, I spoke to someone from Sky who told me there was a "known" issue, which now apparently seems to have been fixed.

Woo! :D
 
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