Surely I am not the only one suffering major problems with the mini box?
When it works its good but i cannot go more than 3 days without it having lock ups of some sort.
Eg try to turn on and simply no response forcing a remove power off and reboot.
Or Starts up but EPG is totally blank, cannot select any TV channel but can still play any recorded media, forcing a remove power and reboot to cure.
Or on start up I can see an active mini preview showing last channel selected BUT rest of the screen is totally blank / black empty. Forcing power off and reboot to cure.
Last phone call to report issues the guy i spoke to was not even going to log it as an issue until i insisted.
He had me update to latest firmware saying he had no reports of issues after doing this Ha Ha.
I keep trying updating the firmware in the hope they have fixed the issues, unfortunately not yet it seems.
Personally I am seriously peeved at as they say paying premium price for a premium service.
I can feel a phone call coming (again) on cancelling everything down to the bare minimum.
The sky Q silver itself is good and no problems its the damn mini box!
But i simply am not prepared to continue paying silly money for a service that does not work as advertised!
When I am working away and get it in the ear from the wife asking why its not working again i seriously question why I have it at all tbh.
When it works its good but i cannot go more than 3 days without it having lock ups of some sort.
Eg try to turn on and simply no response forcing a remove power off and reboot.
Or Starts up but EPG is totally blank, cannot select any TV channel but can still play any recorded media, forcing a remove power and reboot to cure.
Or on start up I can see an active mini preview showing last channel selected BUT rest of the screen is totally blank / black empty. Forcing power off and reboot to cure.
Last phone call to report issues the guy i spoke to was not even going to log it as an issue until i insisted.
He had me update to latest firmware saying he had no reports of issues after doing this Ha Ha.
I keep trying updating the firmware in the hope they have fixed the issues, unfortunately not yet it seems.
Personally I am seriously peeved at as they say paying premium price for a premium service.
I can feel a phone call coming (again) on cancelling everything down to the bare minimum.
The sky Q silver itself is good and no problems its the damn mini box!
But i simply am not prepared to continue paying silly money for a service that does not work as advertised!
When I am working away and get it in the ear from the wife asking why its not working again i seriously question why I have it at all tbh.