Sky Router with problems!

[wnm0]

Hi, I switched to Sky BB from BT and think I regret it, I keep loosing connection on wireless and it just says no bb connection, I phoned them and asked if I could use a better router to which I was told I would not get any help as its not there product also it may not work as I need to get the user and pass,
my question is what router should I get as I have my tv connected to it also my cctv and one pc all these are hard wired with cat5e and cat6 and we also have 2 laptops connected to it not all downloading at the same time lol. Could any of you fine networkers explain how I could get the pass and user and which router to get please, I am a total NOOB when it comes to routers and wireless networking. Any help really appreciated, btw I have the Sagem router.
Regards, Wayne..

 

[wnm0]

Hi and thank you for info so far,
My problem is, when browsing on either laptop sometimes when changing pages it will say no connection and go to the router page but if I wait some times I can then refresh and get the correct page or the odd time I have had to restart the router.
All my neighbours seem to be on bt routers when I checked wireless connections. I hope this explains it a little more and sorry for no info last time also router is Sagem..
Thanks all for any help offered.
Regards, Wayne..

 

[wnm0]

Ok So I have dl the inSSIDer program and found another on channel 1 so I switched to channel 6 I am hoping this does the job, Many thanks for all the help you have given me.
Regards, Wayne..