It's exactly what I did (50% not 60%, though)
*** Sky TV Cancellation & Negotiation Thread ***
- Thread starter psd99
- Start date
It's the multiroom that's 18 months, but yes this can happen. Although that's not to say you can't add any more offers at the end of the 12 months.
Ah I didn't realise that, I thought all base Q packages were 18 month contracts. I had also assumed that because I would still be in contract Sky wouldn't do anything to continue any discount knowing I am tied in for another 6 months.
After 12 months it will revert to full price as the discount will be applied to the viewing package. What discounts are available after that point are anyone's guess.
I cancelled at the 12 month point into a 18 months Q contract and I managed to do so FOC. Now after a complaint I'm back at 60% off for 12 months. Search my posts in here to see how it worked out.
I cancelled at the 12 month point into a 18 months Q contract and I managed to do so FOC. Now after a complaint I'm back at 60% off for 12 months. Search my posts in here to see how it worked out.
Associate
Let me know how you get on chrisstevens if you could 
ChrisD - I think the 60% offer states if the package changes at all the discount will be removed - whether they'd actually do that or not is a different question. Not sure if Sky Q would constitute a package change?
Edit:
Oops apologies hadn't spotted next page. darknite, was that just now on online chat or?
ChrisD - I think the 60% offer states if the package changes at all the discount will be removed - whether they'd actually do that or not is a different question. Not sure if Sky Q would constitute a package change?
Edit:
Oops apologies hadn't spotted next page. darknite, was that just now on online chat or?
But you're not changing the viewing packages, you're paying for a Q install plus multiroom.
Man of Honour
Exactly - there is no package changing.
Let me know how you get on chrisstevens if you could
ChrisD - I think the 60% offer states if the package changes at all the discount will be removed - whether they'd actually do that or not is a different question. Not sure if Sky Q would constitute a package change?
Edit:
Oops apologies hadn't spotted next page. darknite, was that just now on online chat or?
On the upgrades page. Tweak your package. I currently have boxsets at £15.20 a month. Adding multi room makes it £27.20.
The offer page seems to contradict itself:
"If your current Sky+ TV Bundle isn't right for you, you can use your offer to switch to one of our other TV Bundles. You'll just need to Live Chat with an advisor to do this."
"You will lose the discount if you change packages during your minimum term."
As soon as my account goes back to normal then I'll have a look at what upgrades are available. I don't have a requirement for multiroom(not at £12 a month) so I'd be looking at just the single Q box
"If your current Sky+ TV Bundle isn't right for you, you can use your offer to switch to one of our other TV Bundles. You'll just need to Live Chat with an advisor to do this."
"You will lose the discount if you change packages during your minimum term."
As soon as my account goes back to normal then I'll have a look at what upgrades are available. I don't have a requirement for multiroom(not at £12 a month) so I'd be looking at just the single Q box
Associate
Doh assumed the upgrades page would come after the retention option... but ended up recommitting on existing package. Might try go online-chat and see if I can get a Sky Q box thrown in the mix
Cheers for the help though chaps, much appreciated
clicked the link and it said call in, called in and wummin on the phone in billing said they have never heard of this offer before!!!!! unbelievable.
P.S is it only me who cannot see anywhere under MY SKY when your contract terminates? list of bills only does 12 mths at a time, billing wummin hadnt a clue either. Give me strength.
P.S is it only me who cannot see anywhere under MY SKY when your contract terminates? list of bills only does 12 mths at a time, billing wummin hadnt a clue either. Give me strength.
It's easy to find out with phone contracts when the deal expires, it should be the same for Sky. Delivering great service is how you secure customers at good renewal rates, not hiding information.
True, but a mobile network wants you to re-contract and there's always an upgrade that people want. Not so with Sky. That's why so many offers come with a new contract term with Sky.
because thats how a contract works, all information is known and agreed by both parties. I still have months to go and they offer (wrongly) 60% discount for another 12 mths.
Everyone gets told how long the contract is when they sign up. Same as they get told how long the offer they've taken is for too. If someone asks, sure, we'll tell you, but we don't go sending everyone who signs up a letter saying 'Oh BTW, your contract/The offer you took has finished' because it prompts people to look for more offers or cancel. You do realise the intention of a business is to supply goods and/or services at a charge with the intention to make a profit, right?