Soldato
Just issued my notice. Keen to see if we get any sky q offers through
*** Sky TV Cancellation & Negotiation Thread ***
- Thread starter psd99
- Start date
Indeed, standard practice with sky, they dont appear to vet the details to any great extent (or more likely, they dont care).
It is quite annoying that you constantly have to play games with them in order to achieve a reasonable price, though. Every year it is the same nonsense charade with them.
Yep, I am about to go back to my account which has been inactive for 12 months but they told me just to set up as a new customer to get the discounts.
I also cancelled my VM BB and phone and then had a call from the sales team and without prompting they said i should cancel mine and sign up in my wife's name for their services as well to get new customer discounts.
thank you, not sure how to do that?
Bottom right of the post for a user there is a button marked "trust" you must have it enabled, it's the same login as your forum ID.
Is it better to talk to SKY by phone when trying to get a new deal or by chat?
I'm out of contract and on both TV and broad band and the best they offered me on Saturday was £64 for fiber, box sets and talk anytime. Currently paying £84, virgin have also just come on our estate after 12 years and have offered me the fullhouse bundle plus all sports and movies and 200mb broad band for £70, I would rather stay with sky, but do you think I could get a better offer, also just noticed they are doing 50% on all packages for new customers.
I'm out of contract and on both TV and broad band and the best they offered me on Saturday was £64 for fiber, box sets and talk anytime. Currently paying £84, virgin have also just come on our estate after 12 years and have offered me the fullhouse bundle plus all sports and movies and 200mb broad band for £70, I would rather stay with sky, but do you think I could get a better offer, also just noticed they are doing 50% on all packages for new customers.
You're better off just cancelling fully which you need to ring them for, a few days after you cancel you'll have a come back to Sky 60% off offer in your Sky account. You won't lose services as you'll be in your 30 days notice.
I really think this info needs pinning to the first post as it's asked every other page and it's always the same answer.
I really think this info needs pinning to the first post as it's asked every other page and it's always the same answer.
^you can just cancel over live chat rather than calling them, i have done it this way the last couple of times.
Tip to get the charade over a little bit quicker; I have found that if you say that you are emigrating rather than anything to do with price, you bypass the retention's nonsense.
Tip to get the charade over a little bit quicker; I have found that if you say that you are emigrating rather than anything to do with price, you bypass the retention's nonsense.
Man of Honour
I've only ever cancelled on live chat; no time for the phone nonsense and as Jez said, make it a reason that means there's no way you can stay otherwise the chat will be 45-60minutes.
Well I have canceled both the TV and broad band, now wait and see if I getting anything.
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Associate
Not bad at all w00dy 
Does anyone have experience of trying this with BT Broadband btw? I've got Infinity2 atm and seeing lots of offers to get same speed BB cheaper elsewhere. Also keeps dropping the internet connection randomly recently
Does anyone have experience of trying this with BT Broadband btw? I've got Infinity2 atm and seeing lots of offers to get same speed BB cheaper elsewhere. Also keeps dropping the internet connection randomly recently
Not bad at all w00dy
Does anyone have experience of trying this with BT Broadband btw? I've got Infinity2 atm and seeing lots of offers to get same speed BB cheaper elsewhere. Also keeps dropping the internet connection randomly recently
Thanks
I've not had any experience with BT. Sounds like if your getting a lot a drop outs, may be time to move to another provider.