* Sky TV Cancellation & Negotiation Thread *

Dgut · 28 Sep 2019 at 19:42

Hi all.

Been reading through.
I have used an (alternate) box for my tv pleasure for best end of 11 years. I decided to see if I knew my user ID and password for my broadband bill. I noticed it had increased by 100% in 6 months.

so I rang them when angry and cancelled.

Joined sky online for bb and tv. Fibre and sky q 1tb box and my install date I chose was 30th Sep bb and 1st Oct for tv.

Fibre
Sky q 1tb box
Entertainment
Movies
Ultimate on demand
Sports
Kids
Hd

no multiroom as only have 1 tv.

total cost. £94pm.

As I was paying virgin £43 for bb and Netflix £12 I think it is for premium and it is included in sky bill.
Realistically I was paying £39 for tv I can finally enjoy and pause n record.

As I chose a date far away in case I changed my mind.

I did within a week.

Decided I wanted the q 2tb box and q experience UHD.

I rang up and said I decided to cancel before my contract starts.

I came off the phone with

Fibre
Broadband boost
Sky q 2tb box
Sky q hub for bedroom.
Sky q experience
Movies
Sports
Hd
Kids
Entertainment
Ultimate on demand

For £81 per month for 18 months. With NO extra charge for the q box or the hub for the bedroom.

so it gets installed Monday n Tuesday and I went out and bought a new tv for the living room and put the other tv in the bedroom.

looking forward to it.

londonbairn · 30 Sep 2019 at 08:38

Any good deals for a new customer? Dad wants to sign up again for the full package

Kol · 30 Sep 2019 at 08:41

londonbairn said:
Any good deals for a new customer? Dad wants to sign up again for the full package

https://forums.overclockers.co.uk/threads/sky-friends-and-family-deal-thread.18780817/ have a word with @MissChief

MissChief · 30 Sep 2019 at 12:10

Kol said:
https://forums.overclockers.co.uk/threads/sky-friends-and-family-deal-thread.18780817/ have a word with @MissChief

I am MissChief and I approve of this post.

Scramz · 7 Oct 2019 at 23:27

I renewed mine today keeping my sky Q 2TB box, 2 mini boxes, sports and cinema HD, entertainment pack HD, Sky Q experience, box sets (no Netflix) £64 month

BB super fast £27.

total £91 a month. Is this decent or should I be going for better?

tsinc80697 · 9 Oct 2019 at 17:38

Finally upgrading from Sky HD to Sky Q next week.

Thanks to MissChief I'll be on Sky Q 2TB, 1 x Mini box, Entertainment, Sports, Cinema, Ultimate On Demand & HD all for under £50 a month! Nice saving from the near £90 I was paying due to the last deal lapsing a while ago.

rolypolyman · 11 Oct 2019 at 12:38

tsinc80697 said:
Finally upgrading from Sky HD to Sky Q next week.

Thanks to MissChief I'll be on Sky Q 2TB, 1 x Mini box, Entertainment, Sports, Cinema, Ultimate On Demand & HD all for under £50 a month! Nice saving from the near £90 I was paying due to the last deal lapsing a while ago.

That is a really good deal my friend, I couldn't get that deal. I'm £55 for Entertainment(£22), Sports(£13), SkyQ Experience(£13), HD(£5), SportsHD(£2). Cant believe how many times I have to pay for HD and UHD, total for them alone is £20pm , you would think if you are paying for UHD that would include HD, nope and I had to pay £75 up front for the 2TB SkyQ box and then they wanted £50 for a mini box(which i didn't take) last time I had SkyQ, 1 mini box was free. The only deal I got was the £13 for sky sports which the engineer got me on his tablet which he didn't think was right but went through. So £55pm with no cinema or box sets and no broadband/phone. Dont think thats very good to be honest especially the £20pm for HD/UHD.

DJ85 · 11 Oct 2019 at 19:06

Are there any friends and family codes for existing customers

MissChief · 11 Oct 2019 at 21:47

David Flett said:
Are there any friends and family codes for existing customers

Only what's on page 1. Mostly upgrades

Nogimmix · 14 Oct 2019 at 11:15

Misschief, do you have any good new customer deals please?

Thanks

MissChief · 14 Oct 2019 at 12:50

Nogimmix said:
Misschief, do you have any good new customer deals please?

Thanks

Check out the stickied post in home cinema and hifi.

200sols · 17 Oct 2019 at 10:48

SKy wont budge on my £91 offer, Sky Q + 1 minibox, sports, cinema, Box sets... HD etc with fibre and talk. TV being disconnected Saturday :eek:

. Unsure whether to wait for any better deals or sign up to virgin.

Journey · 17 Oct 2019 at 11:13

200sols said:
SKy wont budge on my £91 offer, Sky Q + 1 minibox, sports, cinema, Box sets... HD etc with fibre and talk. TV being disconnected Saturday . Unsure whether to wait for any better deals or sign up to virgin.

Virgin offers a much better deal than sky can these days.

https://www.virginmedia.com/shop/bundles/ultimate-oomph-bundle

500Mb/s broadband, all the channels, inc. Amazon Prime for 12 months, unlimited landline calls, and a a mobile SIM with unlimited everything for £99, they were also aoffering two TIVO boxes you'd need to check if the offer is still on. The inclusion of the SIM makes the deal much better, at you are looking at a minimum of a £20ppm cost for it from anyone else.

ChrisD. · 17 Oct 2019 at 12:48

Just pray you're not in a congested area as Virgin Media Internet is pretty bad if you're unlucky.

Journey · 17 Oct 2019 at 12:56

ChrisD. said:
Just pray you're not in a congested area as Virgin Media Internet is pretty bad if you're unlucky.

That's why I left them a good few years back, but given you've got the 14-day no quibble cancellation policy you can test it for 2 weeks then dump if pants.

Glanza · 17 Oct 2019 at 15:19

@MissChief My Dad's discount has ran out from doing the cancellation dance last year, do you have any discounts or does he need to go through live chat wanting to cancel again?

MissChief · 17 Oct 2019 at 15:53

Glanza said:
@MissChief My Dad's discount has ran out from doing the cancellation dance last year, do you have any discounts or does he need to go through live chat wanting to cancel again?

Nothing for existing customers I’m afraid.

2004typer · 17 Oct 2019 at 22:51

Journey said:
That's why I left them a good few years back, but given you've got the 14-day no quibble cancellation policy you can test it for 2 weeks then dump if pants.

Ditto.......slowed to a crawl in the evenings to the point I couldn't even stream Spotify. Got rid after complaining and went back to 76mb Fibre.....this was three years ago and Fibre has been solid.

The TiVo box was poor as well......much prefer the Sky Q we have.

But - I would try Virgin again for the headline speed if there was a guarantee of non congestion.

200sols · 18 Oct 2019 at 12:42

When you do the figures, Virgin gets £150 bill credit, £110 cashback and amazon prime for a year which I already pay for, it’s substantially cheaper and with BT sport as well. Hope the internet isn’t terrible. Sky seem to have no interest in offering a better deal either, its annoying as im happy with the service but for what you get its too expensive.

superdumper · 20 Oct 2019 at 07:40

200sols said:
When you do the figures, Virgin gets £150 bill credit, £110 cashback and amazon prime for a year which I already pay for, it’s substantially cheaper and with BT sport as well. Hope the internet isn’t terrible. Sky seem to have no interest in offering a better deal either, its annoying as im happy with the service but for what you get its too expensive.

It's a conscious decision these days; they do not want to be known as the cheapest option in the market.

All these offers and credits from other companies should tell you something too.

*** Sky TV Cancellation & Negotiation Thread ***

* Sky TV Cancellation & Negotiation Thread *