*** Sky TV Cancellation & Negotiation Thread ***

jonneymendoza said:
what aboout sky stream? any good?
Click to expand...
I've not tried Sky Stream as I cancelled my TV contract last year (just had a dish and an old Sky HD box prior to that). I grew tired of them constantly jacking up the price of my TV packages.


I'm only with Sky for phone/internet and given the alternatives available for streaming/etc these days there's no way I'd ever use them for TV/etc again.
 
Last edited:
Shac said:
As a supposedly "platinum" Sky member I can honestly say I have never seen any benefit from this supposed elevated status.
As I am now considered a pensioner I obviously need to start watching the pennies and as such my cancel period is up in 2 days.
I was (probably stupidly) about to accept renewal at a price retentions had previously offered which was HD UHD full sky sports and Netflix premium for £55 with no annual increase (this year) and no admin fee.
The emails on enabling netflix etc arrived then I was told there was a £30 admin fee!
I was told she could remove £10 of the admin fee to which my reply was don't bother you can cancel the whole package.
For the sake of a £20 admin fee they are going to lose my subscription of £660 a year.
Sound financial management.
Click to expand...
Agreed, the whole Sky VIP and platinum stuff is all nonsense. You flick through the Sky VIP rewards and it's all 'enter ballot for Ariana Grande concert' and crap like that. Never saw a single benefit to it at all, just some guff to make you feel like you might lose something by leaving.
 
silvagti said:
I've not tried Sky Stream as I cancelled my TV contract last year (just had a dish and an old Sky HD box prior to that). I grew tired of them constantly jacking up the price of my TV packages.


I'm only with Sky for phone/internet and given the alternatives available for streaming/etc these days there's no way I'd ever use them for TV/etc again.
Click to expand...
i might give sky stream a go
 
Shac said:
As a supposedly "platinum" Sky member I can honestly say I have never seen any benefit from this supposed elevated status.
As I am now considered a pensioner I obviously need to start watching the pennies and as such my cancel period is up in 2 days.
I was (probably stupidly) about to accept renewal at a price retentions had previously offered which was HD UHD full sky sports and Netflix premium for £55 with no annual increase (this year) and no admin fee.
The emails on enabling netflix etc arrived then I was told there was a £30 admin fee!
I was told she could remove £10 of the admin fee to which my reply was don't bother you can cancel the whole package.
For the sake of a £20 admin fee they are going to lose my subscription of £660 a year.
Sound financial management.
Click to expand...
This sounds like a good deal although I would need multiroom which would add another £10 so £65, they offered me £70 for this including sky cinema but only netflix std. £20 setup fee. I've been undecided on what to do, I am technically a pensioner too but I could afford it really, however I don't like their modus opperandum, buying the rights to everything they can.
They also offered £57 for uhd multiroom sports no netflix. So that seems to be about where they're at.
Tbh with them and virgin media I'm getting a bit tired of it all so may well just let the contract run out and send the stuff back.
 
Slam62 said:
This sounds like a good deal although I would need multiroom which would add another £10 so £65, they offered me £70 for this including sky cinema but only netflix std. £20 setup fee. I've been undecided on what to do, I am technically a pensioner too but I could afford it really, however I don't like their modus opperandum, buying the rights to everything they can.
They also offered £57 for uhd multiroom sports no netflix. So that seems to be about where they're at.
Tbh with them and virgin media I'm getting a bit tired of it all so may well just let the contract run out and send the stuff back.
Click to expand...
i went with sky stream for 50 quid which includes u hd, sky go, netlfix hd, sports etc. only thing i removed from is kids channels and movies channels
 
dl8860 said:
Agreed, the whole Sky VIP and platinum stuff is all nonsense. You flick through the Sky VIP rewards and it's all 'enter ballot for Ariana Grande concert' and **** like that. Never saw a single benefit to it at all, just some guff to make you feel like you might lose something by leaving.
Click to expand...

There's zero tangible benefit to being a platinum member whatsoever.
 
My sky expired overnight.
So less than 10 hours later means as a returning customer i now get offered better deals.
Signature, HD, UHD, Sports, Netflix premium £45 with NO admin fees.
 
Shac said:
My sky expired overnight.
So less than 10 hours later means as a returning customer i now get offered better deals.
Signature, HD, UHD, Sports, Netflix premium £45 with NO admin fees.
Click to expand...
How did they convey the offer to you? Via email, phone call etc?
 
Phone.
I had the number from a call when they tried to get me to resign on the 20th last month.
Phoned them the previous day and had basically agreed to take what they offered as the wife was giving me grief but they could not activate it for some reason.
Anyway I called them as I say approx 10 hours after they cut me off and first thing I was told was "As a returning customer you qualify for better deals"
So I had the price reduced from £53 to £45 with NO fees.
Give them lots of pregnant pauses while you are thinking and wait for them to sweeten the deal to encourage your rejoining.
I even wonder if it could be lower as when they itemise the deal some parts had previously been offered even lower but overall cost was more.
They informed me the true cost of this package was £95 to which I replied no way in hell would I pay that. So just have to watch out in 18 months to make sure i leave on time.
 
Last edited:
At the moment i am paying £18 for superfast broadband which i am happy to pay and that for me is a good deal

I cancel my TV service due to i was not happy with price rise for April , so what do you thing would be a good price for signature package Sky ? + HD as sky will be calling me back on 18th via phone :confused:
 
Last edited:
Been a right pain dealing with Sky the last couple of weeks, number of phone calls. Only signed up 3 months ago and was annoyed they were putting my price up. They refused to budge on it yesterday and I got pretty annoyed on the phone tbh. Especially seeing as they've screwed up so many things, messing up my address when first signing up and posting everything to the wrong address, as well as then overcharging me for 3 months because they forgot to apply the discount for the agreed signup price.

Ended up calling again today to just cancel, and asked the guy if they'd at least just match what I was offered for new signup on their website and he said no problem.

So effectively signed up again, I'm still paying £3 a month more, which is what the price increase was, but internet has gone from 150Mb to 500Mb.

Paying:
£23 a month for broadband - 500Mb
£22 a month for TV with entertainment

Total: £45 a month

Then I choose to add Netflix 4k for extra netflix seats at £8, making it £53 a month all in, which I don't think is too bad. considering my netflix is bundled.

At least I hopefully don't have to deal with this crap until the price rise again next year!
 
Last edited:
You must log in or register to reply here.
Back
Top Bottom