So over the last month or so I have had sky Fiber PRO and was hitting speeds of around 68mb, sometimes 75mb, but lately I've been getting rather dissapoiting speeds! as in 12mb, 25mb, and today I got this speed

it's getting behond a joke now!
I had a engineer yesterday who to be honest didn't know what was affecting the line, so he stuck me on a spare line apparently.
Also this is a brand new house, so brand new cables underground ect. new build only moved in, in Nov 2013
Any ideas guys ?

it's getting behond a joke now!
I had a engineer yesterday who to be honest didn't know what was affecting the line, so he stuck me on a spare line apparently.
Also this is a brand new house, so brand new cables underground ect. new build only moved in, in Nov 2013
Any ideas guys ?