I bought an SL5000, in January 2016 and it has been a very comfortable chair, however when I assembled it, the strut went a long way through the base, which looked wrong. I contacted OCUK who said that it was a design change. I pointed out that this meant that the strut would be operating at maximum height. About a month later, one of the plastic side panels broke and fell off, now in July 2016, the strut has started going down. While I am heavy, I'm 3.5 stone lighter than the maximum quoted weight for this chair. Has anyone else had any similar problems?
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