Slight bug on the site

[Audigex]

I'm logged in with the "inc vat" option set.

Everything else seems to be fine, but on the side bar basket I see:

Subtotal £410.18
£410.18 ex VAT

Obviously my subtotal should be the INC vat value, with ex vat below it. This way I can't even see the inc value if I look for it

 

[D D Danneh]

Works fine for me. What browser are you using?

 

[Audigex]

Firefox - although I'd strongly suspect that this is server side, so it shouldn't make much difference.

 

[MacGruber]

nope, it's all working for me and i use firefox

 

[Audigex]

Okay, I know this is an old thread - but the problem is still there

On any of the item lists (eg click power supplies) the inc VAT and exc VAT prices are identical (both are the exc VAT amount) - on the product page itself and in the basket it shows the correct inc VAT.

The basket in the sidebar still contains both exc vat options
Subtotal £73.02
£73.02 ex VAT

This only happens in firefox (chrome and IE are fine) - but why the hell it does it I can't fathom. This is both with firefox 2 with a stack of extensions (original post) and firefox 3, 100% clean install of both FF and windows, no extensions.

 

[Doctor_Zhivago]

Then throw away firepanda and use IE

 

[PaulyD]

Good input...

Screenshot it and submit to ocuk with as much info as poss

 

[redeye_uk]

Try clearing your browser history - namely the cache

Tools >> Clear Private Data

 

[Audigex]

Done, it makes no difference.

Note that I've done a complete re-installation of windows and firefox since I first reported, too, so it's definately a strange bug :s

Right: I'm having a hard time keeping up myself, but basically
Any browser logged out = fine
Any browser logged in = buggered
Hadn't noticed before, since I didn't log in when checking Chrome/IE

Clicking the "see inc/exc vat prices" makes no difference when logged in, when logged out it works correctly.

Have I just missed a button somewhere?

 

[Flare]

The problem is your end:

 

[PermaChanged]

Not from the Channel Islands are you? I don't pay VAT so when I'm logged in, VAT prices don't show.

 

[Audigex]

Nope, Lancaster, Lancashire at the moment and Barrow, Cumbria the rest of the time.

The problem is your end:

I already stated that it wasn't consistent - although the fact it does it after a format and on my Eee too shows it's my account (and therefore something site-related) rather than my PC... I just want to know how to fix it

 

[Glaucus]

Thought that was how it's meant to be,. as you then add shipping, then vat ontop.

If you click on basket,, it shows the breakdown.