Slow connection since BT problem

Associate
Joined
29 Nov 2007
Posts
285
Location
Midlands
Hi All

A couple of weeks ago there was a fault at local BT exchange which took out my Broadband for three days. Since it came back up I have suffered with next to no download speeds. Before this I had a nice stable connection running around 4-5 meg.

In the last 10 days I have had 2 BT engineers out (one in house one in exchange) and they can find no problems anywhere. My profile has been renewed, D-res upped etc etc. Nothing seems to make a difference. To eliminate equipment failure I've tried a couple of different routers, a second PC, its all the same.

The strange thing is if I try to play an online game, (Bad Company 2) it plays perfectly with a Ventrilo voice server running too. However as soon as I go on the web I have problems. BT Speedtest shows a speed of 7kbps, despite my profile saying I could get 6megs. Also, my upload speed is fine. Streaming video on Youtube or anywhere else is impossible. Also I need to download a couple of new drivers for something and again when I try this I have no speed at all (3 or 4 kbps)

Has anyone any suggestions/ideas as this is driving me mad.

Thanks in advance.
 
Last edited:
Hi Dazza

Results from just a few moments ago.

Download speedachieved during the test was - 11 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7584 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6000 Kbps
 
Back
Top Bottom