slow internet

[bobbyspangles]

My mate is a student in Birmingham living in the Selly Oak area. He's supposedly on a 40Mbps Virgin internet package but his speed is more around 2-3Mbps average with pockets of more acceptable speeds, presumably because of high load on the network?

If it is a demand problem, would changing providers help? My thinking is that as long as your internet is coming from the same exchange then all the providers will be having the same connection speed problems?

 

[KIA]

He's probably on 50Mb/s as 40Mb/s package doesn't exist. VM is often congested in student areas and it can take months before VM will do anything to sort the situation.

VM doesn't have anything to do with the BT exchange.

http://www.samknows.com/broadband/exchange/CMSEL

He might be able to get FTTC. Tell him to check at https://www.btwholesale.com/pages/s...unity/Coverage/ADSL_Availibility_Checker.html

Be Unlimited is the next best provider if he can't get FTTC.

 

[3dcandy]

or perhaps Sky if the exchange is LLU. If he has a Sky tv package it's £7.50 a month unlimited, no throttling. Also is he a heavy downloader as Virgin do throttle!!!