Slow laptops

[David Adler]

Hi

I've bought laptops for my wife and children a while ago and am struggling to understand why they seem slow in general use compared to my own ancient Intel I3 gen 1 laptop. I have done the usual checks:
- cpu usage checking for anything taking a lot of cpu
- checking what is in the start up menu and disabling anything superfluous
- chkdsk
- defrag
- using a different browser
- deleting various internet files and unused files on the c drive

My own laptop is a gen 1 I3 with 8 gb of ram. My wife's laptop is a 4th gen I5 with 16gb of ram yet seems to be a lot slower whatever the task. I really can't fathom what else to try. E.g. we both use Microsoft Edge to browse the internet but the response times for my laptop seem faster. We have two wifi setups but it makes no difference which we use. The laptops just need to be able to browse the internet and create documents, no gaming.
Thanks in advance

 

[David Adler]

Hi

All four laptops are on ssds and Windows 10. I did look at the performance tab but nothing stood out. My son's laptop did show high cpu but nothing was hogging the processor.

 

[David Adler]

https://1drv.ms/u/s!AvOyn7EzF1wSgYRGcZYyN2BGtsuMlA

https://1drv.ms/u/s!AvOyn7EzF1wSgYRHGFzRAfLPpQELEQ

Hi

Please see screenshots, over 90%. Hopefully my shared links work.
Thanks

 

[David Adler]

Hi, I tried Process Explorer but it did not seem to help. I reinstalled Windows and indeed so far, it seems much faster. Thanks for the advice.