Slow PC Help

[Puppetmaster]

Hello.

Friend came to me with a problem yesterday complaining about her pc running slow. Ive had a quick go on the pc and it seems its very sluggish when opeing my computer and when you try to read a cd, it goes extreamy slow. she is trying to backup some work onto a cd but my computer seems to crash everytime you try to access the disc.

No extra programs have been installed, done virus scan etc etc found nothing. Tried a system restore but it said nothing had changed so it couldnt complete the restore.

Its been running fine for several months but started to go slow middle of last week. As far as i can tell nothing has changed

Any ideas as to whats wrong. Sorry for the rather vague description.

 

[Puppetmaster]

bump before i go to work

 

[Puppetmaster]

slight update. Currently on the pc atm. Checked out eventvwr and this error is there a lot under system.

The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Also a hard disk error a couple of times

The driver detected a controller error on \Device\Harddisk0\D.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Does this suggest that cd rom drive is broken?


event id for the cdrom is 7 and 11 for the hard drive