Slow VPN To Remote Site

Associate
Joined
3 May 2009
Posts
805
Hi GUys,

We are having some slow VPN issues. Office holds 6 staff, who RDP via VPN to our terminal servers here in our main office.

Main office has Pix 506E running a vpn tunnel to a Cisco 877 at the remote site.

They are experiencing drop outs and hangs quite often, making it unbearable slow to work on. Cisco isnt my strong point in all fairness, I set up the 877 using the GUI interface (which I know isnt ideal, but was easy enough to get up and running).

After googleing on fragmentation Ive tried lowering the MTU of the dialer 0 interface to 1400 (did an ping -l -f to figure out the value and then took 50 bytes off).

Use pc's in remote site that open an automatic desktop then the RDP connection opens up, not really intensive stuff.

Any ideas?

Ash

this hasnt really helped anything
 
Show int reported no errors on the interface, here is a ping test.

From remote site - To Head office.
Reply from 10.0.0.221: bytes=32 time=49ms TTL=127
Reply from 10.0.0.221: bytes=32 time=600ms TTL=127
Reply from 10.0.0.221: bytes=32 time=55ms TTL=127
Reply from 10.0.0.221: bytes=32 time=288ms TTL=127
Reply from 10.0.0.221: bytes=32 time=56ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=49ms TTL=127
Reply from 10.0.0.221: bytes=32 time=50ms TTL=127
Reply from 10.0.0.221: bytes=32 time=54ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=410ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=271ms TTL=127
Reply from 10.0.0.221: bytes=32 time=46ms TTL=127
Reply from 10.0.0.221: bytes=32 time=286ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=46ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=54ms TTL=127
Reply from 10.0.0.221: bytes=32 time=64ms TTL=127
Reply from 10.0.0.221: bytes=32 time=43ms TTL=127
Reply from 10.0.0.221: bytes=32 time=204ms TTL=127
Reply from 10.0.0.221: bytes=32 time=50ms TTL=127
Reply from 10.0.0.221: bytes=32 time=500ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=56ms TTL=127
Reply from 10.0.0.221: bytes=32 time=455ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=47ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=277ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=66ms TTL=127
Reply from 10.0.0.221: bytes=32 time=678ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=518ms TTL=127
Reply from 10.0.0.221: bytes=32 time=44ms TTL=127
Reply from 10.0.0.221: bytes=32 time=303ms TTL=127
Reply from 10.0.0.221: bytes=32 time=53ms TTL=127
Reply from 10.0.0.221: bytes=32 time=88ms TTL=127
Reply from 10.0.0.221: bytes=32 time=45ms TTL=127


Few high MS replies.


From Head office to remote office:

Pinging 10.0.4.1 with 32 bytes of data:
Reply from 10.0.4.1: bytes=32 time=622ms TTL=255
Reply from 10.0.4.1: bytes=32 time=759ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=732ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=47ms TTL=255
Reply from 10.0.4.1: bytes=32 time=713ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=636ms TTL=255
Reply from 10.0.4.1: bytes=32 time=630ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=45ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=754ms TTL=255
Reply from 10.0.4.1: bytes=32 time=52ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=55ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=45ms TTL=255
Reply from 10.0.4.1: bytes=32 time=45ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=864ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=50ms TTL=255
Reply from 10.0.4.1: bytes=32 time=47ms TTL=255
Reply from 10.0.4.1: bytes=32 time=598ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=46ms TTL=255
Reply from 10.0.4.1: bytes=32 time=45ms TTL=255

This is what i've tried,

- Reducing MTU on dialer 0 on remote site Cisco 877 to 1400
- Reducing MTU on PIX here to also 1400

This is a new office, we have 1 other office that uses a vpn connection and this did have similar issues, but these were cured after upgrading to a Cisco 877 (from an 837, This site had 10 users).

This is an IPSEC VPN Tunnel FYI,

Thanks for the assistance guys.
 
Mine shows this on the remote site:


Init FW: init_AMR-3.0.014_no_bist.bin
Operation FW: AMR-3.0.014.bin
FW Source: embedded
FW Version: 3.0.14


so it looks lik eit is out of date, will i need to reload my config?
 
Only changing the IOS will effect the ability to run the config. So you're fine.

It's just a case of copying the new file to flash0 and power cycling the router.

There are different versions like .20 and .21 but .18 works with the majority of ADSL services in the UK.

OK so ive copied the .bin file to the flash, will it automatically load it on reloading the router?



Thanks for the Help,

Ash
 
Hi Guys,

Thanks for the help, the firmware update seems to have solved the issue!! happy days.

I've lowered the MTU to stop fragmentation too.

Everything seems a lot more responsive and no drop out or hangs so far!

Thanks again,

Ash
 
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