Smart move: deleted Hexic

[SiD the Turtle]

So after a weekend with my new 360 I thought I'd clear some of the rubbish off the xbox HD (regardless of the 1000bytes vs 1024bytes issue and other overhead, where has seven gig gone?). I deleted all of my game saves from mucking around in the various games and to start again. Little did I know instead of deleting the save for Hexic, I deleted the game

I can't see it on the Marketplace, and a quick google reveals you have to phone support to get them to send you a code for it. All the results are in the US though. Anyone had any luck with this in the UK? I'll be phoning them as soon as they are open.

 

[SiD the Turtle]

Correct!

Just phoned the UK support number and got through straight away (option 1 for the 360 then 4 for games for anyone searching for this in the future). They took the usual info off of me as my console's serial number isn't registered yet (didn't want to have to do that), where I brought the console and also my gamertag. They said that they will get a rep to phone me back (might take a few days) with a redemption code to input into XBox live to allow me to download the game.

All this info leads me to guess that the code is tied to your account/Xbox so no spreading of the love I'm afraid

 

[SiD the Turtle]

Called back support as I missed a call from them during the day. They had the code, but this time of day its our friends over the channel in France are maning the phones, which was amusing when the guy was trying to read me a 25 digit product key in his thick french accent: "Gee as in Jon, T as in Tumbo confused: ) etc". Luckily it worked first time and its now downloading.