So Thanks Microsoft

Tummy · 14 Jan 2009 at 15:44

Sent my xbox 360 off about two weeks ago to get fixed, really easy process, filling out an online form, UPS came and picked it up, got several emails updating me.

Received it this morning ! Hooked it all back up, And... three red rings again

thanks Microsoft !

Any Advice on what to do ? I'm not willing to buy another ( 2nd console already ) and I'm really disappointed with the service, sending me a broken console back.

Tummy · 14 Jan 2009 at 16:18

I honestly don't know what to do about it, I just feel so let down at the minute.
I'll probably give them a phone call tomorrow morning ? Unless they will still be open ?

I've also sent them a polite email asking whats going on.

Tummy · 14 Jan 2009 at 18:20

NokkonWud said:
Phone em up, complain, get it replaced. Sell it and buy a PS3.

Considering this.

Tummy · 14 Jan 2009 at 18:26

I've also herd the consoles don't fail as much

and it has a blue ray player

Tummy · 14 Jan 2009 at 19:40

SiD the Turtle said:
If I recall, someone around these parts complained about a similar issue and demanded a brand new replacement- and got one.

What did he say to them ?

Tummy · 15 Jan 2009 at 11:20

Phoned them this morning ( after motivating myself to do so )
Getting a free game posted to me.
UPS are coming to collect the console within the next 5 working days ? O.o Thanks for telling me when ?!
I will get a "working" console back to me within two weeks from it being collected.

Tummy · 15 Jan 2009 at 13:00

When it comes back I might sell it or Just *shock horror* spend the money and buy a PS3.
I only use my console for fifa / guitar hero / watching films.
The PS3 comes with a blue ray player aswell.

Tummy · 16 Jan 2009 at 19:02

My xbox 360 elite was picked up by the UPS man this morning ( after giving me an empty box to put it in & I gave him tea )

Getting Project Gotham Racing 3 sometime next week from Microsoft, and a promise that a working console will be sent back to me, the guy said it will be replaced.

2nd console I've owned, First was a release on, and it died, so used this as an excuse to buy my elite last Jan, My brother has an Arcade console as well.

Bahhh hope they send me a working console this time.