So yeah, is my PS3 broken?

NokkonWud · 23 Aug 2008 at 23:31

Edz said:
No you don't, but all I can tell you is when I had my previous one replaced this time last year the new one I recieved just came with no packaging etc, where as this one I recieved had plastic film over it and was in a bag type of thing with a sticker indicating it as new.

I had the same.

All with plastic covers, in a brand new and sealed PS3 box - sadly I got no cables or extra controller. It was in a brand new shell but it was refurbed inside as I was told by Sony, but tbh, if it looks new who cares.

My two Dutch cousins somehow managed to cover my current one in jam which is annoying (as well as managing to crack my Rock Band drums).

Streeteh · 23 Aug 2008 at 23:31

Edz said:
Either way if it fails at some point in the future, get it replaced

That's all very well and good until the 1yr warranty runs out ;/

NokkonWud · 23 Aug 2008 at 23:32

When you get a PS3 replaced you don't get 1 year, you get 3 months.

Streeteh · 23 Aug 2008 at 23:33

NokkonWud said:
When you get a PS3 replaced you don't get 1 year, you get 3 months.

Well, i meant the 1yr my new ps3 came with, since this is less than 6 months old i assume i keep whats left of my 1yr warranty?

NokkonWud · 23 Aug 2008 at 23:38

Ah, fair enough. Didn't realise you hadn't had one for very long.

Edz · 23 Aug 2008 at 23:49

Mines over a year old, brought in April '07 orginally and it was replaced in August last year so tbh I don't think we only have a 1 year warranty? (although I'm sure Sony would tell you otherwise)

Either that or due to low % of failures, and due to there being software updates I don't think Sony can stipulate a 1 year warranty, as you can just say after update 2.** it started playing up. Sony know if the fault occured due to an update they are responsible...

Edz · 23 Aug 2008 at 23:51

Streeteh said:
Well, i meant the 1yr my new ps3 came with, since this is less than 6 months old i assume i keep whats left of my 1yr warranty?

So yours is a 40Gig, that being the case I'm fairly certain you would recieve a new console. I believe the refurbs are for the 60Gig consoles as their no longer made?

Just ask Sony if it will be new, and demand a new one because otherwise you can just get it replaced by the retailer.

NokkonWud · 23 Aug 2008 at 23:54

Yep, all 40gb replacements are brand new.

Streeteh · 9 Sep 2008 at 14:39

Holy thread revival batman!

I've finally gotten around to ringing Sony, they told me to format and restore my entire PS3 to see if that resolved the issue... It didn't, in fact it may have made it slightly worse as my PS3 just froze completely as well as the blutooth giving up on me.

The good news however is that my replacement shall be arriving... tomorrow! That's rather speedy customer service

hornett · 9 Sep 2008 at 16:31

Sonys Customer service is great having been through microsofts with the RROD I was shocked to ring them and get it replaced after not knowing where my receipt had gone

Streeteh · 10 Sep 2008 at 09:58

Just arrived, it seems like a brand new unit due to there being no visible dust inside or out. Not too pleased about the way the courier was treating it though, chucked the container on the floor just as i got to the door.