Solar panel problem

helpimcrap · 12 May 2017 at 09:10

Help needed: i have a 2kw solar panel system. It was fitted by sspsolarpanels. They have gone into liquidation and the inverter has gone wrong i think 'relay fail' on screen on inverter. What do i do? Anyone recommend an installer? The inverter has a 5yr warranty but going into liquidation I'd have to deal directly with the supplier of the Ever Solar 2000. Being electrical it has to be someone trained. Can i claim from my house insurance do you think?

helpimcrap · 12 May 2017 at 21:00

Rroff said:
Can you hear the relay clicking just before it comes up with relay failure?

EDIT: lol whole video on that model and relay falure on youtube

Confirms what i thought lol. Just need to see if i can it off and send it back to them.

helpimcrap · 12 May 2017 at 21:01

Psycho Sonny said:
use the same company ikea use.

buy cheap - buy twice

I'm not sure if that's satire or not because they weren't cheap lol.

helpimcrap · 13 May 2017 at 11:13

Thanks for the input.

What makes do people recommend?

helpimcrap · 13 May 2017 at 12:27

Psycho Sonny said:
well the company went bust - therefore they were cowboys

So have lots of companies. Especially ones affected by the government legislation.

Psycho Sonny said:
ikea - like i said before. ikea will never go bust. it may be a bit more expensive though

Seriously got a link?

I have no idea what you are referring to because they don't sell solar panel inverters do they?

Edit - did a search on their website and nothing but Google gave me a link but it's for the whole package.

helpimcrap · 13 May 2017 at 20:31

I've replaced plug sockets and light fittings etc so i might give it a go.

I've been looking at eBay as well. I've got an electrical device to tell me if there's a current etc.

I'm going to get a price from IKEA and a few local companies.

helpimcrap · 13 May 2017 at 22:55

peige said:
Do you have the panels on finance? Guy I work with was worried as the company that fitted his have gone down but has been told that the finance company will arrange repair as part of the agreement if he has issues.

I used to but paid them all off on credit card. They are covered under my house insurance so that may be a way to do it if needed.

I'll check for a video as like you say, someone will probably have done it.

helpimcrap · 16 May 2017 at 14:40

It turns out after going through the masses of paperwork to do with the panels i have a separate 10yr independent warranty. I wasn't sure if that was tied in some other way but i gave them a call to see. They are looking into it and trying to deal with Zever Solar.

helpimcrap · 31 May 2017 at 18:44

After all this an engineer come, 30mins later, he'd fitted a new zeversolar inverter.

Total cost = £0.

Happy days.