Some help please?

[Markuk86]

Hello. For the last week i've noticed my internet connection dropping / being slow. I did a speed test and instead of 200mb that im suppose to get.. i get 9.

I've contacted my isp (virgin media) and they said theres no faults on the line but are sending someone out in 3 days to check my home out.

Its slowly getting worse. If i download something i have to cap it to 500kbs otherwise my internet will die and i will need to restart the computer (not router) to get the internet back on.

Last night i was downloading and streaming but i kept blue screening...

On Sat 25/02/2017 21:33:04 your computer crashed
crash dump file: C:\Windows\Minidump\022517-5943-01.dmp
This was probably caused by the following module: hal.dll (0xFFFFF80002E057F7)
Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF80002E057F7)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
------------------------------------------------------------------------------------
On Sat 25/02/2017 21:33:04 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: l1c62x64.sys (L1C62x64+0x6F27)
Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF80002E057F7)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\l1c62x64.sys
product: Atheros Ar81xx series PCI-E Gigabit Ethernet Controller
company: Atheros Communications, Inc.
description: Atheros Ar81xx series PCI-E Gigabit Ethernet Controller
--------------------------------------------------------------------------------------------
On Sat 25/02/2017 20:29:16 your computer crashed
crash dump file: C:\Windows\Minidump\022517-5491-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F3D0)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
-------------------------------------------------------------------------------------------
On Thu 23/02/2017 22:22:21 your computer crashed
crash dump file: C:\Windows\Minidump\022317-6021-01.dmp
This was probably caused by the following module: ndis.sys (0xFFFFF8800159C420)
Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFF8800159C420)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\ndis.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NDIS 6.20 driver
---------------------------------------------------------------------------------------------

Any ideas? I've tried to update my network drivers and it seems fine.
I've tested my speed on my mobile over wifi and im hitting 130mb. Its just the computer thats having problems.

Whenever the internet dies, i have to reboot the computer. So as i dont have to reboot the router.. i guess thats not the problem?
Virgin tech are coming in a few days so maybe they can help.. but thought i'd try on here also!

One thing to mention.. i have played about with safeip (vpn) but now its deleted so not sure if thats changed any settings.

Any help would be greatly appreciated!!

 

[Markuk86]

What could be causing the problem?

 

[Markuk86]

I don't have any other computers here. I've tried using a different port on the hub also :/

 

[Markuk86]

Hello again. I unplugged my Ethernet cable from the computer and plugged it back in. Boom 200mb... internet is fine. downloads are fine.
After 2-3hours my connection drops and reconnects.. back to 9mb. Is the Lan card on the way out you think?

 

[Markuk86]

Sorry. It seemed to work fine before i played with a vpn but i can't be 100% sure.
Nothing in event viewer. I'm going to replace the cable today. its probably 10years+ old

 

[Markuk86]

A work friend reckons the network driver is calling for a file in system32 which is no longer there so it's causing the bluescreens.
Bleed: I'm using a wire from computer to router. The problem started around the same time I used a vpn but not certain.
List all network devices?

I don't think it's a problem on virgins end. Once the connection drops and starts straight away that's when I'm dropped to 9mb and its when I will bluescreen / disconnect if I download too fast or download and stream at the same time.
Unplugging the wire from pc and re-plugging it back in fixes the problem straight away.
I'm going to pickup a new wire this afternoon.