Someone sets up fake google accounts to leave negative reviews.....

Soldato
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Any defamation lawyers in the house?

If someone were to setup up multiple google accounts under false names to leave negative feedback for a business, does the business have any recourse to recover losses from this person - do they have any right to defamation damages etc?

Also, is it a criminal offence for a person to fake these reviews?
 
Any defamation lawyers in the house?

If someone were to setup up multiple google accounts under false names to leave negative feedback for a business, does the business have any recourse to recover losses from this person - do they have any right to defamation damages etc?

Also, is it a criminal offence for a person to fake these reviews?

Look, you can leave all the negative reviews you like, but I am not refunding you. The crap you were doing to that waifu sex pillow is in complete contravention of the warranty! You're lucky she didn't press charges!
 
You can only sue for defamation if you can prove that the false review has caused a loss.

And the review has to actually be false, of course.
 
There are farms in China where they write Amazon reviews. When I say farm, a room with hundreds of phones, and one person just spends the day leaving reviews on products they want to boost. Hard to stop this behaviour.
 
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