A few weeks ago i posted a problem my boyfriend had with his computer
see: http://forums.overclockers.co.uk/showthread.php?t=17903097
Dell came round and fixed his PC. It took them three visits. One with the software, then with a new hard drive, then they came with a new mother board and also replaced the memory. So all free of charge his PC was back on track. Hours were spent putting back all the and music and programs back on...
Two days later he was installing video converting software which to him didn't seem dodgy as it was a free trial. Well it was dodgy and brought out this horrible virus installing porn links, getting rid of the shut down options, freezing any virus software. It wasn't nice.
I managed with some help to format the hard drive and re install windows. Everything back to normal. Phew.
Not now. Again about three days of putting everything back on again. Nothing was downloaded at all this time (trying not to risk it going again!) And the Blue Screen of Death has appeared.
With the error message:
A problem has been detected and windows has been shut down to prevent damage your computer.
Countable_boot_volume
If this is the first time you've seen this stop arror screen, start your computer. if this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware orr software manufacturer any windows updates you might need.
If problems continue, disable or remove any newly installed hardware software. disable BIOS memory options such as caching or shadowing.
you need to use safe mode to remove or disable components, restart or computer, press f8 to select advanced startup options, and then select safe mode.
Technical Info:
Stop: 0x000000ED (9x863689E0, 0xC0000006, 0x00000000, 0x00000000)"
I have tried safe mode but it just came up with this screen again. Sods law the back up drive he had with all of the three years of radio shows he has collected (one of his hobbies) plus with ten years of his own music sessions was cleared last night as his Dad needed a HD. With the idea of backing it up again on my HD tonight...
A part of me hopes that the data hasn't been cleared and it is all still there just need a way of getting it off. I think we are going to try and put it on an external USB IDE drive and copy the data on to the other computer.
Any advice would be great!
see: http://forums.overclockers.co.uk/showthread.php?t=17903097
Dell came round and fixed his PC. It took them three visits. One with the software, then with a new hard drive, then they came with a new mother board and also replaced the memory. So all free of charge his PC was back on track. Hours were spent putting back all the and music and programs back on...
Two days later he was installing video converting software which to him didn't seem dodgy as it was a free trial. Well it was dodgy and brought out this horrible virus installing porn links, getting rid of the shut down options, freezing any virus software. It wasn't nice.
I managed with some help to format the hard drive and re install windows. Everything back to normal. Phew.
Not now. Again about three days of putting everything back on again. Nothing was downloaded at all this time (trying not to risk it going again!) And the Blue Screen of Death has appeared.
With the error message:
A problem has been detected and windows has been shut down to prevent damage your computer.
Countable_boot_volume
If this is the first time you've seen this stop arror screen, start your computer. if this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware orr software manufacturer any windows updates you might need.
If problems continue, disable or remove any newly installed hardware software. disable BIOS memory options such as caching or shadowing.
you need to use safe mode to remove or disable components, restart or computer, press f8 to select advanced startup options, and then select safe mode.
Technical Info:
Stop: 0x000000ED (9x863689E0, 0xC0000006, 0x00000000, 0x00000000)"
I have tried safe mode but it just came up with this screen again. Sods law the back up drive he had with all of the three years of radio shows he has collected (one of his hobbies) plus with ten years of his own music sessions was cleared last night as his Dad needed a HD. With the idea of backing it up again on my HD tonight...
A part of me hopes that the data hasn't been cleared and it is all still there just need a way of getting it off. I think we are going to try and put it on an external USB IDE drive and copy the data on to the other computer.
Any advice would be great!
