somethings not right with my system, please help

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24 May 2011
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Hi all, my first post here, was given this site by a gaming friend and told to post my problem here. I have an Alienware area51 alx system, and it just doesn't seem to be running as well as it should do, although I used to be a computer engineer some 12 years ago, things have changed a lot and I have no idea where to go now. I have run 3d mark vantage and got this http://3dmark.com/3dmv/3189341 , the pc is not tune in any way and I would like to know what to do with it. If you guys need any more info I will happily add it.
 
It is the 3D mark "your score is lower than other systems.." that has really made me think, I've had trouble in games with the fps rate, as you can see the 3d mark can not find the speed and ram of my cards, i think this is my problem, sorry about my grammar and if it seems im babbling.

I can't seem to find the manufacturer of the graphics card for trying to download the correct drivers, i think CCC has just given it a random driver. Alienware has 3 bios settings as they come overclocked, should i just set it to the original (intel) bios or use one of the two alienware ones?
 
it still does not say which make it is only amd, i didn't think there was a bog standard 5970, the amd site doesnt let you enter it as them making it...
0x689C Chip Number: EG Cypress XT HEMLOCK
Chip Description: ATI Radeon HD 5970 Series

have rerun the test again and got http://3dmark.com/3dmv/3192080 still is lower than other systems but now shows all the details, so something is better.
 
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