Son has locked his iPhone 6s

Man of Honour
Joined
18 Oct 2002
Posts
8,492
Location
West Coast of Scotland
Can anybody shine some light?
Son tried to change his passcode (which I set) but did it wrong and now can’t remember what it was. He tried to unlock it himself and now it’s been disabled for an hour. Is there a way to get into this or will I have to take it to the Apple shop?

many thanks
 
Man of Honour
Joined
30 Oct 2003
Posts
13,255
Location
Essex
Can anybody shine some light?
Son tried to change his passcode (which I set) but did it wrong and now can’t remember what it was. He tried to unlock it himself and now it’s been disabled for an hour. Is there a way to get into this or will I have to take it to the Apple shop?

many thanks

If you keep getting it wrong it will lock permanantly and then using the itunes plug it into a pc and enter some details for the itunes account, it will wipe the phone but you should be able to get it going.
 
Soldato
Joined
3 Oct 2007
Posts
12,090
Location
London, UK
Can anybody shine some light?
Son tried to change his passcode (which I set) but did it wrong and now can’t remember what it was. He tried to unlock it himself and now it’s been disabled for an hour. Is there a way to get into this or will I have to take it to the Apple shop?

I'm not sure even Apple can help on this. There is no way to override this if memory serves. The FBI asked Apple to unlock the iPhone of a terror suspect and they said they couldn't and wouldn't if they could. Maybe I'm wrong but I've a feeling I'm not.

Edit: Vince might be right in that it might be possible but only after wiping the phone.
 
Soldato
Joined
24 Jun 2008
Posts
8,328
Wait for it to unlock and erase it from iCloud.com (find my iPhone section - device - erase device)

Or


Take to an Apple Store to be erased , you will need the Apple ID and password

OR


Restore at home from iTunes
 
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