Sony Cashback is not honered

ShiWarrior

ShiWarrior

ShiWarrior

Underboss
Joined
20 Oct 2002
Posts
33,832
Location
Oxfordshire / Bucks
I bought a Sony RX 100 compact camera before the 24th Dec and i sent off all the relevant details but i have just received the letter from Sony saying they wont honer it becuase of there i got it from

i bought it from UK Digital

What do you think of this?
 
Nexus said:
Best get onto them then.

If they aren't much help, talk to your credit card company.
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not sure if UK digital have done anything wrong? but im thinking of emailing them and asking for money back due to "Grey import" product

whats the pros and cons for grey imports?
 
Thanks guys

in the letter it says

Reused becuase

My profuct has not been supplied or distributed by Sony United Kingdom Limited
 
Ksanti said:
Ah then it might be European stock. If you're within 7 days you can return it, no questions asked (assuming its not broken). If not, kick up a stink with UK Digital. I'm not sure what their customer service is like but it's worth a shot to try and get a refund.
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i bought it on the 21s Dec. and Sony have only just responded to my letter :(

Russinating said:
Was the cashback advertised on the UK Digital product page?
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no it wasent
 
Raymond Lin said:
How much was it? And why are you so disparately need the cashback? Was it the reason you bought the camera?

Does Sony T&C says only authorised dealers eligible?
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was approx £45 i belive, cashback persuaded me to get in brand new rather than second hand

where to find the T&C's?



ManCuBuS said:
I bought a Sony 35mm f1.8 for someone from Jessops on Dec 3rd and got my cashback through a couple of weeks ago no problem.
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Yeah thats jessops, i know they would be fine
 
Thanks UK Digital for registering and posting

i was only posting for advice, so i didnt want to upset anyone

Thanks once again
 
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