This is possibly the worst job I've ever had. I agreed to replace a DVD-RW in a Sony VIAO for a customer which is a job i've done a few times before.
The first problem came as I was removing everything to get to the DVD drive, when I snapped the ribbon for the touchpad, disabling the mouse! Fortunately the guy wasn't too bothered about that as he used an external mouse. 'phew!' I thought, 'a lucky escape' as it's the first error I've made that I haven't been able to correct myself.
He took the laptop back until I could order a drive in (delivery times have been slow in the lead up to xmas).
I took delivery of the new drive this morning and the guy dropped his laptop round at 9 this evening. A few hours later, exhausted from anger and feeling extremely helpless, I sit in front of a Sony VIAO with 3 fairly deep scratches in the screen. After getting my hand prints on the monitor, I decided I'd better clean it up. I must have caught some grit under the screen wipe though. So basically, it looks like I'm going to have to fork out for a replacement screen
I'm so angry with myself 
It's a 15.4" WXGA X-black coated widescreen Sony VIAO LCD, which is probably about as expensive as you can get on a laptop? Any ideas on where to get a new screen and how much it might be? Or does anybody know of any places that might be able to repair it?
The first problem came as I was removing everything to get to the DVD drive, when I snapped the ribbon for the touchpad, disabling the mouse! Fortunately the guy wasn't too bothered about that as he used an external mouse. 'phew!' I thought, 'a lucky escape' as it's the first error I've made that I haven't been able to correct myself.
He took the laptop back until I could order a drive in (delivery times have been slow in the lead up to xmas).
I took delivery of the new drive this morning and the guy dropped his laptop round at 9 this evening. A few hours later, exhausted from anger and feeling extremely helpless, I sit in front of a Sony VIAO with 3 fairly deep scratches in the screen. After getting my hand prints on the monitor, I decided I'd better clean it up. I must have caught some grit under the screen wipe though. So basically, it looks like I'm going to have to fork out for a replacement screen
I'm so angry with myself It's a 15.4" WXGA X-black coated widescreen Sony VIAO LCD, which is probably about as expensive as you can get on a laptop? Any ideas on where to get a new screen and how much it might be? Or does anybody know of any places that might be able to repair it?
