Sound blasterx AE 5 plus problems

[Chrish_1]

Hi all,

I've just installed this sound card into my PC and I'm using it along with a AKG 702 headset.

When playing escape from tarkov the left and right sound channels will randomly swap over. So I hear footsteps etc from my left in the right earcup and sound from the right in my left earcup. Also I hear sound from behind me in front, and sound from in front behind.

I can fix this by changing from headphones to speakers and back again in the sound blaster command software, but this is only a temporary fix until it happens again.
I'm also using direct mode in the command software.

Has anyone else had the same issues when using this soundcard, or have any ideas what is causing it?

 

[Chrish_1]

Thanks for the reply, I've read a bit more about this issue on reddit and it does seem to be an issue with the AMD x570 chipset and using a geforce gtx 3000 series video card. Lots of people been having the same issue. (1) Creative Labs sound card channel swapping *FIX* : SoundBlasterOfficial (reddit.com)
I'm using a x570 meg ace and a gtx 3080.
I had already disabled the exclusive mode options in windows.
Seems like the only fix is to force PCI gen 3 mode for the PCI slots, shouldn't really need to do this but I cant see AMD fixing this as it seems like its been a issue since the x570 motherboards were released.

 

[Chrish_1]

Tarkov is set as binaural audio, in windows sound settings its set as stereo speakers.
I don't think its a problem with tarkov as when testing playback in sound blaster command the left and right channels are some times inverted. Though its quite easy to fix by simply switching to speakers then back to headphones which sorts it out for a while.

 

[Chrish_1]

A quick update for this, updating my motherboards bios to the latest version seems to have fixed the channel swapping issue.
I've not had it happen for about 3 days now, so hopefully the issue is solved.