Sound crashing during gaming

Rowan88 · 19 Dec 2017 at 09:55

Hi,

I have a pair of Yamaha HS2's connected to my PODxt Live floorboard which acts as my sound card for the PC.

Lately I have noticed when I am playing games the audio just stops. The equipment is all still powered and when I check the Sound Control it still shows the PODxt Live as functioning but I get no sound from it. I tried turning off the PODxt and on still nothing, I tried the speakers still nothing and I tried disabling it from Device Manager and enabling it but still nothing.

The only way to fix it is to restart the PC.

I am led to believe this is a conflict with the drivers but I have no idea how to narrow down what is causing the problem. The only other part I have changed is the USB cable to see if it was that but it is still causing the issue.

It only happens now and again, seems a bit random so I can't pinpoint what is causing it.

Any ideas?

Thanks

Marsman · 19 Dec 2017 at 15:14

Does this happen at all when you're doing anything else? Does it specifically happen just when you're playing games?

Rowan88 · 19 Dec 2017 at 18:04

I think it has only been during gaming, most of the time League of Legends. I also noticed sometimes when it happens if I continue to play with no audio I take a bit of a hit of FPS and it jitters, this is making me believe it has something to do with the AMD drivers, as they have audio ones also for the HDMI (I currently use DVI though)

Marsman · 19 Dec 2017 at 18:24

Does seem it's likely GPU driver related. What about uninstalling the AMD audio driver, see if that has any bearing on the issue?

Rowan88 · 19 Dec 2017 at 18:42

I'll give it a go. Is it best to "uninstall device" from Device Manager or do it via AMD Catalyst?

Marsman · 19 Dec 2017 at 19:38

I'd do it from the catalyst software. If you go to 'programs and features' in Windows control panel, then click on 'AMD software' and then click on 'change' rather than 'uninstall', catalyst will pop up with tick boxes on each software component that you can uninstall.

There's also an option for clean uninstall, but whether that applies to each component checked, or whether that applies to the whole drivers, I don't know. I would have thought just uninstalling the audio drivers should be sufficient, if that is indeed where the conflict lies.

Rowan88 · 20 Dec 2017 at 08:41

Thanks,

How would this work though if I wanted to connect my PC via HDMI to my TV?? Would I not need the AMD driver for audio?