Spec me a fix ................

{SAS}TB

{SAS}TB

{SAS}TB

Soldato
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My Nephew has an i7 920 on an X58 UD5, 12 GB of RAM and a GTX 660

He is having random shut downs of the PC from as soon as it boots upto 5-10 minutes of use. It is random in that it can be gaming, browsing or sat idle.

No BSOD or start up options on re-boot

After a few suggestions my dad brought the PC on his last visit last weekend (they live 130 miles away) and I did some investigations.

So he has tried (at his house) :

  • AV Scan (windows and DOS)
  • 7 hour plus run of Memtest - no errors
  • Monitored temps through Core Temp and GPUz

Once in my possession I have

  • AV Scan (windows and DOS)
  • Registry clean up
  • Reset BIOS settings (no overclock)
  • Ran Event viewer and got numerous occurrences of the following error:
    lwHMd3o.jpg
  • So disabled and then, eventually, deleted Microsoft Security Essentials
  • I swapped out the 3 SATA cables for internal drives
  • I replaced 3 internal fans (the existing had failed)
  • Gave everything a good clean
  • Monitored temps through Core Temp and GPUz
  • 7 1/2 hour run of "Heaven" benchmark

Worked fine for the 2 days the was was at / running my house.

PC goes back to his house and back to the random restarts !

Since returning we have tried

  • Booting with a single monitor (he has 2)
  • Booting with out mouse and / or keyboard
  • Booting without external USB HDD plugged in
  • Combination of the above
  • Using an extension cable to power the PC from a different plug socket
  • A different power cable to the PSU

Its still randomly re-starting and a bit odd it was fine at my house but seemingly unstable at his !

Any thoughts / recommendations would be much appreciated

Cheers
 
I had an old QX6800 kept doing that, turned out it was overheating due to the room temperature being too high (hot summer). Put a corsair H80 on it and it was fine. Any chance it could be a similar problem?
 
I dont think so.

It has a TRUE on it with push / pull fans along with a supply at the front, extract at rear and top with three intakes in the base (Collermaster Stacker)

After running for hours the CPU didnt exceed 66 degrees and the GPU 77 degrees
 
Dare I suggest it, but would a fresh install be the best way to go?


Will certainly save a lot of time and travelling.
 
PurplePhoenix said:
When was the last time windows was installed and all drivers upto date ?

Also take some ram out and see if that makes any difference.
Click to expand...

Windows and drivers up to date, the RAM is a good call

mushtafa said:
Dare I suggest it, but would a fresh install be the best way to go?


Will certainly save a lot of time and travelling.
Click to expand...

Im leaning towards that myself, but just find it odd it works fine in one location and is unstable at another :confused:
 
What hardware has changed between his and yours?

Mouse,keyboard, monitor,speakers?

Read once on here about a guy that changed everything in tower and even the case...turned out monitor was causing it!!


Had a similar situation once with a customer...had their whole setup at mine and was stable in every way but random bsod at theirs...turned out it was the lan connection from their router causing the problem...bizarre i know but these things happpen.

Changed them to wireless and bsod stopped :)

Clean install would be an idea but doubt it as its stable at everyway at yours.

Just a process of elimination.

Good luck and let us know how you got on :)
 
It was only the base unit that was brought here so stuff he plugs in are:

Mouse
Keyboard
Headset
External USB HDD
2 Monitors

I've got him to reboot with 1 monitor and a combination of the others including just 1 monitor and none of the others - same problem

I could get him to try without the LAN cable and also take the base unit round to my dads and try there ...........

Thanks all so far :)
 
By way of an update I think *touches wood* we have resolved it !

Its rick solid at 4.2 at mine and my parents house - unstable as admin cat with no morning coffee ( ;) ) at his house.

Dropping it back to 2.8 and all is fine and has been running solid so far, so i'm thinking its some kind of surge in their electrics

Hes going to keep nudging the overclock up to see where the cut off / tipping point is, but TBH 3 - 3.5 would be more than adequate for what he needs

Thanks all again :D
 
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