Time for me to get a new eye test as it's been over two years. Actually, I already have a very good optician in my high street that I can always pop in and get something fixed on the spot like if the frame gets a little out of shape or whatever. But I was wondering if anyone here uses/recommends Specsavers? My prescription is always varifocals, and because of higher magnification for my weaker left eye, it costs more to keep the lenses thin as possible. I always have Essilor/Varilux glass with anti scratch coating and whatever else addons they recommend, plus a strong metal frame with flexible arms. So I'm usually in the £400 to £500 bracket. But I never get a second pair free from my optician. Correct me if I'm wrong, but I think Specsavers do buy one get one free at a certain price point? And maybe they'll work out cheaper I don't know. In my opinion, when it comes to eyes, it's not worth skimping on quality of service and lenses, but are Specsavers worth trying or am I better off staying with a trusted optician?
Not only have I used Specsavers for 30+ years! My daughter works there..
They are franchised, so obviously they can very much vary in customer service, but for me they have been fantastic.
I have a strong prescription and have their digital varifocals, absolutely spot on.. No complaints, and I have had one set of glasses that didn't feel right, they swapped them out with no questions (was withing their 100 day window)..
On the flip side, two people in work, one deeply unhappy with Vision Express, the other with a boutique optician, paying a lot more money, both went to Specsavers on my recommendation and both very happy.
Vision express / Specsavers etc pretty have the same Optoms moving around so in essence that side of things should be much of a much-ness..
I will say customer service at Specsavers should be good, the core rules they follow are pretty decent, if you aren't happy they have a 100 day policy (
https://www.specsavers.co.uk/help-and-faqs/can-i-return-products-if-i-am-not-happy-with-them) and my daughter tells me there is no secret drive to not honour this, in fact she will fix/mend and adjust glasses for people that drop in, even if those are from Boots, Tesco, etc..
In terms of offers, just ask, if you are like me and spend a fortune, they will try to help, I got two pairs of digital varifocals with ultra-thin/anti-scratch/anti-glare etc for £500.. remember that their second pair will be for bog standard lenses, so if you want the second pair to have the ultra-thin etc, then that is added on..
My prescription is +6.25/+6.50 with -3.25/-3.75 CYL (AKA Jam Jars) so unless you are blinder than that, you should be fine..
If you are struggling, message me your prescription, I'll get my daughter to check that best option they offer.