Right a question for those in the know:-
History - was on ADSL with F2S and was getting speeds of ~6-6.5Mbps
Got o2 BB activated last week and I was thinking that I would get slightly higher speeds (albeit no huge) however on first activation I was sync'd at ~6.5Mbps after swapping routers to the new O2 wireless box I'm getting ~4.5Mbps(!). Just tried to ask O2 about this drop and can they change the SNR to get it back up, they say
Hmmm but why the drop in the first place? and how do I get it back up?
History - was on ADSL with F2S and was getting speeds of ~6-6.5Mbps
Got o2 BB activated last week and I was thinking that I would get slightly higher speeds (albeit no huge) however on first activation I was sync'd at ~6.5Mbps after swapping routers to the new O2 wireless box I'm getting ~4.5Mbps(!). Just tried to ask O2 about this drop and can they change the SNR to get it back up, they say
"At the moment you're getting a speed of approx 5mb, as you said it was approx 6.5mb when you first started. You're currently on our Ultimate package, which is for speeds of approx 20mb. As you're not capable of getting this speed, you could be getting false noise coming through the line, so we'd recommend dropping you down to the Standard (8mb) package to eliminate this and hopefully increase your speed."
Hmmm but why the drop in the first place? and how do I get it back up?