Speed up slow laptop - RAM advice please

[Hudson1984]

Hi all,

wife has an Acer Aspire 3 (A315-23)
https://www.acer.com/ac/en/GB/content/model/NX.HVTEK.00D

it's damned slow! barely does normal office tasks which is all it's used for.

Will a ram upgrade do the trick or is it just ****?

it's 8gb RAM, we thought putting another 8GB in there should help it do it's job

if this is the case, can anyone recommend an 8gb card - or do we need to buy 16gb and bin the existing 8GB?

 

[Hudson1984]

yeah it's SSD but everything seems to just take so long to do, boot up isn't bad but any applications seems to kill the CPU and RAM if I watch task manager.

hmmm... so 16gb in one card is the only option. I agree might not help, but all in the right direction hopefully. We just moved so can't find the box so sending it back is out sadly.

 

[Hudson1984]

that's crazy, it's brand new! how can a brand new laptop be this bad that's madness