Spyware problem, help please

Whappers

Whappers

Whappers

Soldato
Joined
4 Nov 2003
Posts
4,496
Location
Belfast, Northern Ireland
Hi there.

I just got back from uni today and low and behold my pc has been used by my parents. Problem: It's ridden with spyware, I have run adaware and spybot search and destroy. However it has not fixed my problem. The problem is that I keep getting messages appearing as little baloons in the bottom right hand corner of my screen telling me that I am infected etc (trust me, this isn't windows xp telling me this).

Also when I open an internet explorer browser, it always opens the website: http://www.topsecuritysite.com/ and I cannot change it at all. I have just ran a hijackthis scan and the log is posted below. Make what you can of it. Please help me get my pc back to normal! :)

Hijackthis log said:
Logfile of HijackThis v1.99.1
Scan saved at 19:32:12, on 19/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\atmclk.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Stephen Graham\Local Settings\Temp\HijackThis.exe

O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\WINDOWS\system32\hp10B4.tmp
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [AtiTrayTools] C:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121202314031
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\PROGRA~1\RXTOOL~1\sfcont.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RadClock - Unknown owner - C:\WINDOWS\system32\RadClock.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Click to expand...

Thanks ;)

Whappers
 
Richdog said:
Hmm can't see any BHO's on that log... odd.

But for goodness sake man get a decent AV package, Norton is god-awful. You want one like NOD32 or Kaspersky that have great scanning engines. Norton is about the worst of the major AV providers, ugh.

Do the following:

1) Download and install spywareblaster, update and enable full protection http://www.download.com/SpywareBlaster/3000-8022-10196637.html?part=dl-SpywareBl&subj=dl&tag=button as it will cut out 90% of spyware from getting on your PC.

2) Do a run of Panda Activescan and see what it picks up, though bear in mind it will not delete spyware http://www.pandasoftware.com/produc...5D4-4DA2-B310-B1DBEC2971F2}&NRCACHEHINT=Guest

3) Download and run SpySweeper and do a full clean http://www.download.com/Webroot-Spy-Sweeper/3000-8022_4-10405877.html

4) Also run BHOdemon and see what (if anything) is having a hand in controlling IE http://www.spywareinfo.com/downloads/bhod/
Click to expand...

Thanks a lot Richdog,

I'll try this in a little while (I'm on the laptop right now - the problem is on the desktop).

What AV package do you reccomend?

Thanks again! ;)

Whappers
 
Thank you very much guys.

Apologies for not getting back sooner. I've postponed dong this ever since I created the thread but I just got round to doing everything and I can happily say that I am spyware free now and the problems have gone away. ;)

Thanks to all those who helped!

I uninstalled Norton, installed Kaspersky 6.0 and spysweeper, and had already ccleaner, spybot and adaware so I'm all kitted out now ready to let my parents back out into the unknown. Wonder how long it will be before it gets infected again (if ever)

I must say that Kaspersky is a great program and I am really impressed by it as well as spysweeper!

Thanks again :D

Whappers.
 
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