• Notice regarding image hosts and attachments. See here.

SS Sensei and SS RMA

Associate
Joined
17 Sep 2009
Posts
117
Anyone had one of these (not the RAW edition)?

It doesn't work with the latest SS engine which I didn't know before I bought it, which is a bit annoying since I have a Siberia headset too.

And the SS Engine 2 keeps giving me "Failed to initialize" errors which seemed pretty common from my googling and after a lot of trying to fix I requested an RMA and added I didn't want another Sensei because of the issue.

I asked what product I would get in exchange (I would have been happier with the cheaper Rival).

No reply after a few days until received a response saying that the RMA was accepted and the usual stuff about how I needed to post it.

I added another comment saying I didn't want to pay for shipping if I was just going to get another Sensei in return.

Added another reply to the same sound as above after another few days without reponse.

No reply for another few days then a reply saying my product has been received and new product has been posted out? Strange since I haven't sent my product yet.

Still waiting after a few days to see if anything arrives from SS. Anyone had similar experience?

In the mean time I've ordered a Zowie FK2 from Overclockers and waiting for that to get back in stock :)
 
Took 3 months to RMA and old sensei about a 18 months ago, gl with that.

Just sell it when you get it back, some people swear by them, never been a fan myself
 
In case anybody is interested I received a Sensei Wireless, without having to send my Sensei back, and the support ticket is closed.

Should I send the Sensei back? And seeing as I've bought a Zowie FK2 while I was waiting, shall I just flog em' both?
 
Back
Top Bottom