Staff member sacked! Email forwarding query

Mark M · 6 Jan 2009 at 14:52

Weve had to sack a member of staff, is there anyway we can forward the persons email to another account? Were using exchange if it can be done through there? Could obviously log into the account but would rather any new emails sent to them be forwarded onto my account.

Thanks

Knubje · 6 Jan 2009 at 14:57

Yes, yes it can.

Goto:

Active Directory-->Users-->Right click the fired staff member-->Properties-->Exchange General Tab-->Delivery Options--> Forwarding Address.

This can be set to a contact (external) Or a user/group within your Organisation.

Good luck

Edit:- If you want to close their mailbox, just add the SMTP aliases from their account to the one you want to forward too.
If not just leave the mailbox open and forward to you. Leave the forward msg's to both mailboxes option unticked so only the
Forwardee recieves the copy and not the original mailbox (redundancy, etc)
If you want a copy of the email in the sacked persons mailbox and yours, tick the box

Seaniboy · 6 Jan 2009 at 14:58

Simple way is to just remove the email address from their account and then add it to yours

Knubje · 6 Jan 2009 at 15:02

Seaniboy said:
Simple way is to just remove the email address from their account and then add it to yours

Not if you want copies left in both mailboxes for whatever reason

btw: Claimed

Mark M · 6 Jan 2009 at 15:04

Thanks for the help, worked a treat thanks.

kylew · 6 Jan 2009 at 17:06

Knubje said:
Not if you want copies left in both mailboxes for whatever reason

btw: Claimed

*groans*

People should be banhammered (or at least warned) for using 'claimed'. :rolleyes:

Knubje · 6 Jan 2009 at 17:46

Have a moan love?

LoadsaMoney · 6 Jan 2009 at 17:53

Knubje said:
Have some man love?

kylew · 7 Jan 2009 at 00:53

Knubje said:
Have a moan love?

Oh I have dear, didn't you notice?

At least you didn't take me overly seriously

fun and games...

Uhm, and I still don't get what 'claimed' is all about, I've just seen it so much that I've developed a tick

kylew · 7 Jan 2009 at 00:54

LoadsaMoney said:

Ooh that's just wrong! *glares*

Talking from personal preference?

Seaniboy · 7 Jan 2009 at 09:55

The only reason i suggested that way was because i assume he would remove the AD account anytime soon, being as the person was sacked.

Knubje · 7 Jan 2009 at 10:29

If you remove the AD account you don't have to delete the mailbox

Also, sometimes when people are sacked for dodgy reasons the employer needs evidence for justification.

What you suggested of removing the SMTP aliases from the sacked account and moving them to the new mailbox/group/user would also be fine! (If not a little long winded considering there is a "forward" button pretty much

)

JonnyT · 7 Jan 2009 at 11:24

Other options:

1) Log into the sacked employee's account & grant the users who need access delegate access to the mailbox & then they can access it separately from within Outlook.

2) Add the user accounts that need access to the 'Mail Operators' security group & on the sacked employee's AD user account go to 'Exchange Advanced' tab & select 'Malbox Rights' & grant the 'Mail Operators' group 'Full Mailbox Access'. You can then create a new profile for their Exchange Mailbox via the Mail icon in Control Panel.