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Joined
21 Nov 2010
Posts
56
Hey folks,

My partners dads laptop is playing up and i said id have a look at it. Its an emachine with windows 7 operating system.

Whats happening is its freezing on the main windows load screen. I can get access on safe mode and i tried the following:

Restored to earlier date
msconfig - disabled all startup services etc
set all BIOS settings to default

Can anyone suggest anything else to try? its only a few months old so still under warranty but would like to try myself first for him

Any advice would be much appreciated

Ewan
 
Sounds like some application is trying to do something on startup.

Have you tried looking at the services tab & checking "Hide all Microsoft services"?

Also, what antivirus do you use?
 
Could be a driver if its starting in safe mode. Try safe mode with networking, if that works then its not the network driver!

Have you checked the event logs?
 
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