Start Issue

[ewan2k_uk]

Hey folks,

My partners dads laptop is playing up and i said id have a look at it. Its an emachine with windows 7 operating system.

Whats happening is its freezing on the main windows load screen. I can get access on safe mode and i tried the following:

Restored to earlier date
msconfig - disabled all startup services etc
set all BIOS settings to default

Can anyone suggest anything else to try? its only a few months old so still under warranty but would like to try myself first for him

Any advice would be much appreciated

Ewan

 

[FallshirmjAEger]

Sounds like some application is trying to do something on startup.

Have you tried looking at the services tab & checking "Hide all Microsoft services"?

Also, what antivirus do you use?

 

[ewan2k_uk]

yeah i disabled all services as well. Im using AVG free edition.

Ewan

 

[J.B]

Could be a driver if its starting in safe mode. Try safe mode with networking, if that works then its not the network driver!

Have you checked the event logs?