Steam Account Hijacked :(

Had you the steamguard service activated, where any change of details needs a valid email response from you?
If not, then do it.

For everyone else reading, do the same thing, turn it on, active the backup.
Its an extra layer of security.
 
Hikari Kisugi said:
Had you the steamguard service activated, where any change of details needs a valid email response from you?
If not, then do it.

For everyone else reading, do the same thing, turn it on, active the backup.
Its an extra layer of security.
Click to expand...

No good if he uses the same password for Steam & email.

"can't log in" is a bit vague.
 
Steamguard is/was enabled yeah, always have.
I cannot log onto my account, I had an emailed yesterday afternoon saying my contact email address had been changed, tried to log onto my account but couldnt. Tried to retrieve my password but verification code will not come through.

Still no response from Steam.
 
if a get hacked i fall back on providing proof of cd key from a bought physical copy ... seeing as i still got half-life 1 and 2 retail it helps :)
 
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rhysduck said:
Steamguard is/was enabled yeah, always have.
I cannot log onto my account, I had an emailed yesterday afternoon saying my contact email address had been changed, tried to log onto my account but couldnt. Tried to retrieve my password but verification code will not come through.

Still no response from Steam.
Click to expand...
surely you would need to enter a verification code which would have gone to your email address when changing the email address, just like when u need to change the password
 
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