Steam account problems

delpy8

delpy8

delpy8

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Has anyone ever had there steam account compromised?

This morning was going into play Borderlands,

And could not log in saying wrong password or username,

Usrename is stored so password has been changed,

Just wondering how long will steam take to sort this out
 
Cheers Im just worried that someone is using my account as ive sent them purchase dates and credit card deatails and cd keys as per the steam help section,

Ive tried the lost password/username section but Ive had nothing back to my email address so I think someone has managed to take my account ,
 
Have you verified your account, ie attached it to an email address?

Have you clicked on any Steam deal links sent by other users in chat boxes recently?
 
yes i verfied my account back in June as I changed my email address,

No have not clicked onto any steam links etc
 
I agree I need my steam Im Honestly gutted and want it sorted,

Spent abit of money getting games and a lot of DLC stuff so would be ****ed if I dont get it back,

Will let you all know the outcome
 
PapaLazaru just had a thought can I still play my games if I dissconnect my internet? OFFLINE MODE

Im at work at the moment so not sure until I get home
 
delpy8 said:
PapaLazaru just had a thought can I still play my games if I dissconnect my internet? OFFLINE MODE

Im at work at the moment so not sure until I get home
Click to expand...

I doubt it unfortunately. You have either locked yourself out of your account, or had your password comprimised.
 
Hi I managed to get onto one of my machines as I had not tried to log in to it this morning, So I disconnected from the internet and i can play offline,

That is a plus as you know you can only have my steam account going on 1 PC at a time,

Im wondering the only difference between my other two pc,s is that they had adaware installed this week and it did find some malware??
 
BLOODY RUSSIANS,

Managed to access all three of my machines in offline mode 1 st ok with my log in id 2nd on a different log in id and a mail.ru email address associated with my account. 3 rd one the user name has a capital instead of lower case
 
I'd seriously think about rebuilding the windows machines - once your account has been comprimised there must be something on one of the machines that is doing this (or recording the login) and it will only happen again.

Just IMHO.



M.
 
I did what you said and reinstalled from scratch and changed my AV from AVAst
to PANDA GLOBAL PROTECTION 2011 so hopefully I wont get stung again
 
So they keylogged you, change the steam email verification, and then changed the password?
Is this the order of events, or did something else happen?
When you speak of 3 machines, do you mean 3 different steam accounts, or 3 separate windows boxes?
What was the source of your virus/malware?

Have you run malwarebytes to ensure a second line of defecen shows it to be cleared?
 
Are you sure you verified your email?

A Steam Account associated with a verified email address will behave a bit differently each time you make any changes to your Steam Account credentials. Steam Support will send an automated email message containing a confirmation code to your contact email address each time you begin to change your Steam Account password, secret question and answer, or contact email address. This unique code must then be entered into Steam in order to complete the change to your account.
Click to expand...

As above, nothing on the account can be changed without it sending confirmation codes to your email account which you then put back into Steam - in which case, they've obviously been able to enter your email account as well, perhaps along with god knows what else, bank, shops, etc.

Time for a very serious and very thorough overhaul of account logins (on a known good machine, maybe a linux live DVD if needs be) in my opinion and a very serious look at your security and behaviour online.
 
Last edited:
Hikari Kisugi said:
So they keylogged you, change the steam email verification, and then changed the password?
Is this the order of events, or did something else happen?
When you speak of 3 machines, do you mean 3 different steam accounts, or 3 separate windows boxes?
What was the source of your virus/malware?

Have you run malwarebytes to ensure a second line of defecen shows it to be cleared?
Click to expand...

Hi I have 3 machines all with diffrent setup and I go between them to play different games on 1 steam account,

I have verified a new email address and then also changed my password

I have ran bootscan software from avast but have not tried malwarebytes
I will do this after work,

Cheers
 
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