I downloaded I Fluid from Steam and the game is missing some DLL files and wont run. Here's my ongoing complaint through the support forums . See what you guys think....
ME- "STEAM - I have bought the game I Fluid on Steam. The game won't start. It has a DLL file missing. You must know this!!!!!. Can i please have a refund immediately."
STEAM- "Thank you for contacting Steam Support.
Please complete the suggestions here:
http://www.i-fluid.com/index.php?option=com_fireboard&Itemid=30&func=view&id=134&catid=6
Let us know if you continue to see this issue."
ME- " Hello again. Firstly you have not answered original question in any shape or form. I require a refund. The game does not work. Why have you just sent me a link to a forum that i have already read. The downloaded game is missing DLL files.
...would trading standards be interested in this?"
STEAM- "Please install this package to correct the issue:
http://www.microsoft.com/downloads/...d9-ae1a-4a14-984d-389c36f85647&DisplayLang=en
As with most software products, we will not offer refunds for purchases made online as outlined in the software license - please review Section 4 of the Steam Subscriber Agreement for more information.
Steam Subscriber Agreement
http://www.steampowered.com/index.php?area=subscriber_agreement
We will make an exception for pre-ordered games if the request is received prior to the release date. "
ME- "still no joy. The game does not work. please read your own the forums. There is a missing dll file. by law i have bought a product that does not work. i require a refund.
How can you sell games that don't work? "
8 days later still no reply. Not very impressed.
ME- "STEAM - I have bought the game I Fluid on Steam. The game won't start. It has a DLL file missing. You must know this!!!!!. Can i please have a refund immediately."
STEAM- "Thank you for contacting Steam Support.
Please complete the suggestions here:
http://www.i-fluid.com/index.php?option=com_fireboard&Itemid=30&func=view&id=134&catid=6
Let us know if you continue to see this issue."
ME- " Hello again. Firstly you have not answered original question in any shape or form. I require a refund. The game does not work. Why have you just sent me a link to a forum that i have already read. The downloaded game is missing DLL files.
...would trading standards be interested in this?"
STEAM- "Please install this package to correct the issue:
http://www.microsoft.com/downloads/...d9-ae1a-4a14-984d-389c36f85647&DisplayLang=en
As with most software products, we will not offer refunds for purchases made online as outlined in the software license - please review Section 4 of the Steam Subscriber Agreement for more information.
Steam Subscriber Agreement
http://www.steampowered.com/index.php?area=subscriber_agreement
We will make an exception for pre-ordered games if the request is received prior to the release date. "
ME- "still no joy. The game does not work. please read your own the forums. There is a missing dll file. by law i have bought a product that does not work. i require a refund.
How can you sell games that don't work? "
8 days later still no reply. Not very impressed.