Steam issue - bought duplicate CSGO skin by accident

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Soldato
Joined
20 Oct 2002
Posts
18,597
Location
London
Yeah I know sad right... :o:D I got bored the other day (that's what 2 weeks off work does :o ) and decided to bung a few quid into my Steam account to nab some natty skins for CSGO.

It seemed the server was having issues because I tried to make a few purchases that didn't go through, and instead came back with a server error and confirmation that no purchase had been made. Annoying but whatever. Turns out the next day that one of them (for a grand total of £2.23) did go through as a duplicate. Well, more accurately I bought the skin once, got the message that it didn't go through so refreshed the page and bought another one. Turns out both went through.

I sent a complaint to Steam who have responded twice now basically washing their hands of it. If this was a credit card transaction I'd have flagged it as a duplicate and it would have been sorted, but because this was money I'd put into Steam I can't do that. I think it's really pants they won't take any responsibility, they basically say they can't do anything because it's a market transaction between two people, and that I should just re-sell it. Conveniently they'd make another amount of commission and I'd probably struggle to get my money back because the price of the skin is staying pretty solid at what it was.

Anyhoo, worth pursuing? :o
 
Kautya said:
Hold onto the skin in the hope that it goes up in price and then sell it so that you dont lose money. ;)
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Meh. The year average price was just going down, down and further down. I sold it already make, lost about 40p. I'll survive!

RossGReds said:
Why buy a naff skin for £2 in the first place? If you're going to spend the money then you might as well buy a case and hope to bink a knife.
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From the short amount of reading I've done on the matter it seems more likely to win the Euromillions than get a knife out of a case, no? Most people suggest you'd spend far more on case keys to get a skin you want compared to simply buying it. Not sure if that goes for knives though, that **** is crazy prices! :confused:
 
RossGReds said:
I reckon you're probably right about how difficult they are to get. Still, there's a small sense of enjoyment opening the occasional case. It takes me back to opening pokemon cards in my youth haha.
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You know you can buy stickers for your skins too? ;):p

I find the whole thing hilarious but you know what I chucked a few quid on my Steam account for a laugh. I've not spent more than I would for lunch had I been working in the office through all this time. No biggy. There is something strangely addictive about it though, I just want a bright M4 skin and I'll call it quits :o
 
RossGReds said:
Now i just open the occasional case I get rewarded.
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Last night I opened the Fracture case as the odds looked good to get something I wanted. I spent £1.89 on the key and got a stupid P90 skin worth currently about 8p on the market. Damn you! :mad: :p
 
koooowweeee said:
You would have done a charge back on your card? Hahahaha
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No, I said to them had it been a standard credit card transaction I would have had it resolved and refunded in no time at all.

Gimpymoo said:
There Op does have a point though, regardless of how **** we all know skins to be, they can be a bit of fun but if Valve say "no transaction made", they should ensure their systems mean that.
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Exactly. If they drop in a few "server not found" errors to a few thousand people every week who knows how much extra money they can skim off people. It's a principle.
 
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