steam query

[sunderland]

now i use to have an account and no the username and password but i changed email clients so my email address changed,but when i go to log in it doesnt let me,so i ask for password and it asks for my email but it was still under my old email address so i wont recieve the email of them,how do i go about getting it back as i had a few games of steam on it

 

[Alex74]

First thing I'd do is get in contact with steampowered support. If you can at least present them with receipts for your steam purchases and/or bank statements to corroborate those purchases, then they might let you retrieve your account.

Not having a working password or reference e-mail address doesnt make for a good case though..


Tried seeing if there are capital letters in your P@ssw0rd?

 

[.Simon]

Like Alex said contact Steam Support to retrieve the account.

I have lost access to my email and password before and after providing some details (date and name of purchase) I got a reset your password email within 24 hours.

So you should have no problems recovering the account as long as you can provide purchase evidence.

 

[sunderland]

will do cheers for the help

 

[shauncr91]

To change the email address you have to verify you requested the change, I think you do this by clicking a link in an email they send to your old address (Like when you sign up to a forum).

Do you not have access to your old email account at all ?